Information Technology Site Support Technician jobs in United States
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SSM Health · 21 hours ago

Information Technology Site Support Technician

SSM Health Cardinal Glennon Children's Hospital is seeking a dedicated Information Technology Site Support Technician to join their supportive IT team. This role involves the maintenance and support of computer and network hardware, as well as technical support for applications and peripherals in a pediatric environment.

Health Care
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H1B Sponsor Likelynote

Responsibilities

Works under the guidance of the Senior Analyst, Technical Support, to provide support and participate in project activities
Responsible for facility IS duties, minor hardware/software configuration, and repairs
Installs, repairs, modifies, maintains, and provides technical support for applications, PC operating systems, PC hardware, printers, and related peripherals
Provides operational and administrative support; testing, printing, and report distribution, backups, first-line support, etc
Utilizes the service ticketing system to log reported issues, document resolution, and/or assign to the appropriate work group
Performs other duties as assigned

Qualification

Technical supportPC hardware maintenanceNetwork infrastructure supportCustomer serviceTeam collaboration

Required

High School diploma/GED or 10 years of work experience
One year of customer service experience
Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs
Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements
Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more,) and to identify and distinguish colors
Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc
Frequent keyboard use/data entry
Occasional bending, stooping, kneeling, squatting, twisting and gripping
Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs
Rare climbing

Benefits

Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Company

SSM Health

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SSM Health is a Catholic, not-for-profit health system.

H1B Sponsorship

SSM Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (6)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Joy Grosser
Chief Information Officer
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Kim Henrichsen
President
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Company data provided by crunchbase