Client Services Representative jobs in United States
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Hardenbergh Insurance Group · 17 hours ago

Client Services Representative

Hardenbergh Insurance Group is a stable and reputable agency seeking a detail-oriented Client Services Representative for their Personal Insurance team. The role involves providing exceptional customer service, assisting clients with their insurance needs, and supporting the Account Management team with various tasks.

Auto InsuranceInsuranceRisk Management
Hiring Manager
Shara Richardson
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Responsibilities

Answering and directing incoming client calls
Assisting Spanish-speaking clients with their service needs
Processing requests for evidence of insurance
Handling urgent mortgage company requests
Taking client payments over the phone
Maintaining accurate data in our Agency Management System
Following all departmental procedures and compliance requirements
Assisting with special projects as assigned by the Department Manager

Qualification

NJ Property & Casualty LicenseBilingual fluency in SpanishBasic Insurance KnowledgeMicrosoft Office SuiteCommunication skillsProblem-solving skillsAttention to detail

Required

Bilingual fluency in English and Spanish (Required)
Proficiency in Microsoft Office Suite (Required)
Basic Insurance Knowledge (a plus)
A NJ Property & Casualty Producer License (must obtain within 30 days of hire)
Strong communication skills—clear, concise, and professional
Ability to navigate carrier websites and databases
Solid problem-solving skills and attention to detail
Commitment to following agency systems, procedures, and compliance regulations

Benefits

Supportive, team-oriented environment
Opportunities to grow your insurance knowledge
Stable and reputable agency with long-term client relationships

Company

Hardenbergh Insurance Group

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Hardenbergh Insurance Group is an insurance company that provides insurance and risk management planning solutions.

Funding

Current Stage
Growth Stage

Leadership Team

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Daniel Rementov
Chief Financial Officer
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Brian Blaston
Partner
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Company data provided by crunchbase