Grubhub · 7 hours ago
Manager, Growth (Grubhub+)
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$128K/yr - $136K/yr
6+ years expGrubhub is a leading online food ordering platform that champions restaurants across the country. They are seeking a Manager of Growth for their Grubhub+ loyalty program, responsible for developing go-to-market strategies, managing execution campaigns, and collaborating with cross-functional teams to enhance customer engagement and drive growth.
E-CommerceFood and BeverageFood DeliveryMarketplace
No H1B
Responsibilities
Lead vision, development, and execution of cohesive data-driven strategies to enhance the value and benefits of the membership program
Collaborate cross-functionally, serving as the connective tissue across Product, Marketing (CRM, Paid, Organic, Earned, Brand, Creative, Partner marketing), Analytics, Finance, Legal, Logistics, and Care teams to deliver high-impact, customer-centric initiatives
Develop deep subject matter expertise of the Grubhub+ loyalty program and associated functions, including product features and considerations, compliance, marketing implementation, and KPIs associated with program acquisition, activation, engagement, and retention
Lead integrated GTM planning & execution, develop go-to-market strategies and full-funnel campaigns—from initial concept through planning, budgeting, and execution—that drive high-impact growth leveraging owned, paid, earned, and in-product channels
Generate market, competitive, and consumer insights. Monitor loyalty landscape, cultural trends, and competitive strategies to anticipate market shifts
Serve as the voice of the consumer. Deeply understand customer motivations, barriers, and lifecycle behavior; surfacing insights that shape both marketing and product roadmaps and decision-making
Identify opportunities and gaps through monitoring KPIs & data for trends and opportunities, interpreting data into actionable insights, impact sizing and forecasting, partnering with analytics to generate in depth analysis, and conducting user research
Develop data-based business cases, leveraging insights and data to craft compelling, fiscally responsible pitches, translating business needs into actionable strategies, features, or campaigns. Demonstrate knowledge of experiment design, performance and impact analysis, and ability to deliver against goals and budgets
Test, optimize, and distill data into actionable insights and rapidly iterating to learn optimal growth drivers for the membership program. Continually optimization efforts to improve future performance
Use data and compelling storytelling to influence stakeholders and champion ideas across the business
Qualification
Required
6+ years of experience in product marketing or loyalty marketing, ideally owning a consumer subscription or membership program/product, or marketing experience in integrated campaign management, Growth, CRM, or Brand, owning and executing on end-to-end marketing initiatives and campaigns
Ability to understand and use data and insights to drive decision making and recommendations
Cross functional management with experience working with product teams to influence feature roadmaps and launches to drive growth
Strong written and oral communication skills, effectively influence functional peers and executive leadership
Copywriting and strategic messaging; Skills in briefing creative teams and ensuring consistent brand messaging
Self starter and critical thinker with excitement for innovative ideas
Strong organization and self-management capabilities
Entrepreneurial mindset with comfort navigating ambiguity and ability to operate in a fast paced environment
Benefits
Equity
401K
Multiple medical, dental, and vision plans
Company
Grubhub
Grubhub is an online platform that connects customers with local restaurants.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$284.1MKey Investors
AmazonYum! BrandsT. Rowe Price
2024-11-13Acquired
2022-07-06Post Ipo Equity
2018-02-08Post Ipo Equity· $200M
Leadership Team
Sean Ir
Director, Strategic Partnerships
Sebastian Stankiewicz
Staff Product Manager
Recent News
2026-01-20
2025-12-16
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