Octave · 8 hours ago
Sr. Product Designer, Provider Experience
United States
Full-time
Onsite
Senior Level
$143K/yr - $153K/yr
5+ years expOctave is a modern behavioral health practice focused on creating high-quality and accessible care. The Senior Product Designer will lead design work for tools used by clinicians and clinical operations teams, ensuring that these tools enhance the delivery of care through effective workflows and user experiences.
Health CareMental HealthPersonal HealthWellness
No H1B
Responsibilities
Own provider-facing product areas from problem framing through shipped, measured outcomes
Translate clinical and operational complexity into clear workflows, information architecture, and interaction patterns
Partner with Product and Engineering to define scope, success metrics, and iteration plans
Facilitate working sessions that drive shared understanding and decision-making
Plan and run research with support from Research, including discovery, concept validation, usability testing, and post-launch feedback loops
Create user flows, prototypes, and high-fidelity designs with clear rationale and decision logs
Provide detailed handoff materials and partner with Engineering during build to ensure design quality through launch
Use and extend the design system to raise quality and consistency across surfaces
Collaborate with Brand/Creative to ensure provider tools maintain Octave’s brand aesthetic and standards, while prioritizing clarity, trust, and clinical usability
Mentor other designers through critique, pairing, and practical guidance; contribute to team norms and craft standards
Qualification
Required
5+ years of professional product design experience for web and/or mobile
Experience designing within healthcare or for medical providers, including one or more of the following is a plus: Provider apps or portals, Clinical dashboards or care team tools, Scheduling and availability systems, Documentation workflows (notes, forms, assessments), Full EHRs or EHR-adjacent tools
Familiarity with healthcare privacy and compliance constraints (PHI, HIPAA) and how they shape product design
Track record of shipping end-to-end product work with measurable outcomes
Experience operating as a senior-level IC: independently driving projects, influencing scope, and raising quality across partners
Experience partnering closely with clinical operations teams and supporting operational change with product design
Some experience in service design or systems thinking
Strong interaction design fundamentals, including workflows, states, edge cases, and constraints
Proven ability to design complex internal or provider tools, such as dashboards, scheduling, and documentation workflows, a plus
Comfort working with domain experts (clinical leaders, care ops, compliance) and converting input into actionable product decisions
High proficiency in Figma (or similar) for designing, prototyping, and maintaining component-based UI; familiarity with AI-assisted prototyping practices that speed exploration and iteration while respecting privacy and quality standards
Working knowledge of user research methods and when to apply them
Strong written and verbal communication, including async documentation, executive-ready storytelling to build buy-in, and decision-making in distributed teams
Comfort working fully remote in a distributed company; consistent follow-through without heavy day-to-day oversight
Ability to use data and qualitative feedback together to guide iteration and measure impact
Practical understanding of accessibility expectations for digital products
Demonstrated ability and experience working in a startup or fast-paced work environment
Benefits
Company sponsored life insurance
Disability and AD&D plans
401k retirement
Medical
Dental
Vision
FSA
HSA
Dependent care
Commuter/parking options
Generous Paid Time Off
Paid parental leave benefits
Company
Octave
Octave provides mental health care that’s both accessible to people and sustainable for providers.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$91MKey Investors
Health Velocity CapitalGreycroftFelicis
2024-02-08Series Unknown· $5M
2023-06-15Series C· $52M
2021-05-25Series B· $20M
Leadership Team
Sandeep Acharya
CEO & Founder
Kathleen Mullaney
VP Product
Recent News
Behavioral Health Business
2025-12-18
MarketScreener
2025-12-01
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