Akkodis · 4 hours ago
MYNT Support Specialist I
Marcus Hook, PA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $22/hrAkkodis is seeking a MYNT Support Specialist I for a contract position. This role involves providing industry-leading customer service and technical support for point-of-sale terminals and peripherals to dealers and end users.
Information Technology & Services
Hiring Manager
Jitendra Singh (LSS Yellow Belt)
Responsibilities
Provide expert technical support to dealers and end users
Troubleshoot hardware issues via phone, online chat, and emails
Troubleshoot software issues and networking devices
Perform remote desktop sessions to aid in troubleshooting process
Record detailed notes on hardware issues
Issue Return Materials Authorizations (RMAs) and follow through with the RMA process
Qualification
Required
2-year technical degree or equivalent experience
Excellent communication skills and the ability to professionally communicate with customers over the phone and in written communication
Extensive computer hardware and software knowledge
Ability to proficiently troubleshoot technical hardware issues
High attention to detail with the ability to learn on the fly
Friendly professional personality with ability to keep composure during difficult calls
Preferred
Experience with Salesforce or other CRM preferred
Bilingual (English - Spanish) is a plus
Benefits
Medical/Dental/Vision
401K
PTO/Paid Holidays
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase