California Lottery · 4 hours ago
Service Desk Technician
Sacramento, CA
Full-time
Onsite
New Grad, Entry LevelThe California State Lottery is looking to fill the exciting role of a Service Desk Technician. The technician will provide technical and administrative support for end user computing devices and office productivity software, primarily focused in the Client Services domain.
Health Care
Hiring Manager
Kathryn Ybarra
Responsibilities
Provide technical and administrative support for the California State Lottery's end user computing devices and office productivity software
Qualification
Required
This position requires a current Information Technology Associate exam
Experience configuring, deploying and supporting PCs hardware, software, operating systems, peripherals, and mobile devices
Experience working on an IT Service Desk or IT Call Center environment
Experience working on and troubleshooting IT equipment using remote tools
Strong customer service skills, working with various users and seniority levels across the business on IT issues
Strong communication, analytical, organizational, and interpersonal skills
Ability to develop quality documentation that clearly articulates solutions
Experience using Microsoft Operating Systems
Company
California Lottery
The California Lottery was created by a ballot measure, Proposition 37, which was approved by 58 percent of voters on Nov. 6, 1984.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer C.
Chief Information Officer
KayLynn Weathers
Chief Enterprise Risk Officer (Acting)
Recent News
Canada NewsWire
2025-09-26
Company data provided by crunchbase