University of Tennessee, Knoxville · 1 day ago
Learning Consultant -Training Design & Practice-Based Learning: SWORPS - UTK
Knoxville, TN
Full-time
Hybrid
Mid Level
$63K/yr - $70K/yr
3+ years expThe University of Tennessee, Knoxville is seeking a Learning Consultant to design and deliver training for TCSEPP managers and coordinators, focusing on engaging and relevant content grounded in human services. This role requires strong program knowledge and involves travel across Tennessee to provide training and support adult learners through various modalities.
Higher Education
Responsibilities
Design and deliver TCSEPP pre-service training for new managers and coordinators
Designs training materials, job aids, and technical documentation tailored to TCSEPP field-based professionals. Ensure training content reflects:
TCSEPP practice model
Policies and procedures
Real-world service delivery challenges
Facilitate engaging learning experiences using adult learning and experiential methods
Design and deliver in-service trainings on program-related topics for adult learners across multiple modalities (in-person
Virtual, synchronous, asynchronous)
Identify when subject matter expertise is needed beyond internal capacity and:
Identify appropriate SMEs
Coordinate with SMEs to ensure high-quality learning experiences
Facilitates learning sessions that promote engagement, reflection, and practical application of concepts
Utilizes platforms and learning tools such as Zoom, Articulate, Canva, and Microsoft Teams to create and deliver high-quality training experiences
Use AI tools ethically to support content development, scenario creation, and efficiency
Subject Matter Expert (SME) Coordination
Meet with SMEs prior to scheduled trainings to:
Share information about the TCSEPP audience and learner needs
Support slide development and instructional design
Ensure content aligns with adult learning principles and TCSEPP practice
Provide logistical and technical support, including:
Learning platform setup
Zoom for Webinars configuration
Training materials preparation
Gather and review training feedback
Use evaluation data to refine and improve training content and delivery
Collaborate with CQI and program leadership to align training with emerging needs
Participate in statewide learning initiatives and communities of practice
Support cross-functional learning efforts within TCSEPP
Perform other related duties as assigned
Qualification
Required
Bachelor's degree in social work, Human Services, Training, or related field
3 or more years of experience designing and delivering training for adult learners in human services, public sector, or nonprofit environments (can be demonstrated as a formal trainer or as a responsibility of a program manager, team leader, coach, and/or mentor role)
Requires valid driver's license and current auto insurance as well as ability to travel across state to deliver training programs
Demonstrated experience developing training materials
Experience working with Subject Matter Experts in a training and learning context
Strong knowledge of adult learning principles
Ability to deliver engaging, experiential training for adults
Significant knowledge of direct service in human services
Proficiency or ability to quickly learn new systems including (Articulate, Canva, Office 365, Zoom for Webinars and AI tools)
Excellent communication and collaboration skills; Ability to work independently in a distributed, statewide environment
Strong facilitation skills for both in-person and virtual environments; Ability to facilitate learning across modalities (in-person, virtual, synchronous and asynchronous)
Demonstrated ability to work collaboratively with Subject Matter Experts
Preferred
Master's degree in social work, Human Services, Training, or related field
Experience in direct service delivery related to child support
Experience working with statewide programs
Experience coordinating or coaching subject matter experts
Familiarity with trauma-informed and strengths-based practice approaches
Knowledge of direct service in child support or a closely related system
Company
University of Tennessee, Knoxville
As the state’s land grant, research-intensive institution, the University of Tennessee, Knoxville, is a university that leads.
10001+ employees
H1B Sponsorship
University of Tennessee, Knoxville has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (143)
2024 (100)
2023 (100)
2022 (83)
2021 (77)
2020 (108)
Funding
Current Stage
Late StageLeadership Team
Bruce Behn
Dean and CEO, Digital Learning
Mark Savage
Chief Technology Officer, Digital Learning at UT
Recent News
Perishable News
2023-10-04
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