Ben E. Keith Company · 18 hours ago
Credit & Collections Coordinator
Fort Worth, TX
Full-time
Onsite
New Grad, Entry LevelBen E. Keith Company is seeking a Credit & Collections Coordinator to provide administrative and operational support for the Credit Department. This role involves setting up customer credit accounts, processing credit applications, and supporting collections activities while delivering excellent customer service.
Food & Beverages
Hiring Manager
Jamie Sager Goad, SHRM-CP
Responsibilities
Set up new customer accounts and maintain the master customer file, ensuring all credit information is accurate, complete, properly documented, and entered into the system
Process credit applications, including reference checks, verification, documentation, and follow-up through completion
Audit and follow up on new customer account files to ensure all required information is complete
Verify and document customer taxability and maintain supporting tax documentation
Maintain monthly tax reports and notify customers and the Sales team of expiring tax permits
Provide excellent customer service to internal and external customers
Respond to customer invoice requests in a timely and professional manner
Research invoice short pays and follow up through resolution
Review accounts receivable records and investigate discrepancies or errors
Process non-sufficient funds checks, including account updates and documentation
Prepare and maintain government account aging reports and related documentation
Assist with credit memos as needed
Effectively communicate with customers, sales teams, managers, and other internal stakeholders
Present information clearly and respond to questions from groups of managers, clients, and customers
Maintain strict confidentiality of sensitive and proprietary information
Perform other duties as assigned to support business needs
Qualification
Required
High school diploma or GED required
Previous credit and collections experience preferred
Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
Ability to learn and use all Ben E. Keith systems and applications
Strong verbal and written communication skills
Valid driver's license required for driving to perform Company business
Must be at least 18 years of age
Customer-focused with a strong service orientation
Professional demeanor with a positive attitude
Ability to manage multiple tasks and meet deadlines
Strong attention to detail and organizational skills
Ability to adapt schedule as business needs require
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
Must be able to lift and carry up to 20 lbs
Company
Ben E. Keith Company
Ben E. Keith celebrates over 115 years of distribution excellence in the food and beverage distribution business. Ben E.
Founded in 1906
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jim Ashley
Senior Vice President & Chief Information Officer
Jeff Shaffer
Chief Information Security Officer
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