NEOGOV · 16 hours ago
Specialist I Proctor, Testing Services (Redwood Campus) (Part Time)
Salt Lake Community College is Utah’s largest open-access college in the state, and they are seeking a Specialist I Proctor for their Testing Services. The proctor will be responsible for administering exams, ensuring a secure testing environment, and providing excellent customer service to students and staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Models excellent customer service in dealing with all Testing Services visitors
Greet testers and verify ID’s for testing
Check testers in for exam appointment
Provide exam instructions and ensure unauthorized items are not taken into testing area(s)
Assign seating area and seat testers
Launch computer and/or paper formatted exams
Check testers out after exam completion
Proctor exams via video surveillance and walk through of exam areas
Ensure integrity of exam material and act quickly during exam misconduct
Monitor for academic misconduct and report any academic misconduct or exam discrepancy immediately to faculty and supervisor
Ensure testers submit all items used during exam(s) and ensure nothing is take out of the testing center facility
Handle and maintain confidentiality of highly sensitive information
Organize and file exam materials both in paper and electronic formats accurately
Look up student information in College Information System(s)
Enforce and uphold polices and procedures firmly and courteously
Ability to work in fast and stressful environment(s)
Provide accurate and consistent information and instruction in a concise, clear, and professional manner
Must be able to multi-task and resolve issues as they arise
Assist departmental personnel with other duties as needed
Maintain cleanliness of check-in, work station(s), and testing areas that require use of cleaning materials
Operate office equipment
Exercise judgment and discretion
Answer phones
Physical demands require to sit, stand, walk and regularly stoop, kneel, bend or crouch
Ability to communicate effectively with a broad range of people with a variety of abilities and backgrounds, to maintain good working relationships across the College
Ability to work with all groups from a variety of academic, socioeconomic, cultural, and ethnic backgrounds, and with community college students, faculty, and staff, including those with disabilities
Other duties as assigned
Qualification
Required
High School diploma or GED equivalent
Must be able to work designated scheduled hours
Applicants must be authorized to work in the United States
All employees are expected to maintain a permanent residence within the State of Utah as a condition of employment. New employees must provide a valid Utah residential address within 30 days of their start date
Preferred
Some college
1-year office, reception, or customer service experience
Experience working with confidential information
Working at a previous testing center a plus
Bilingual -Spanish (ability to speak and communicate in fluent Spanish)
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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