Kelly · 7 hours ago
Hybrid Customer Service Representative
West Henrietta, NY
Full-time
Hybrid
Entry Level
$20/hr - $23/hr
2+ years expKelly is seeking a Hybrid Customer Service Representative for a cutting-edge tech company in West Henrietta, NY. In this role, you will handle order entries, respond to customer inquiries, and ensure smooth transactional processes.
OutsourcingProfessional Services
No H1B
Responsibilities
Build customer relationships via phone, email, and in-person
Process orders, changes, pricing adjustments, and cancellations
Retrieve and verify customer information and order details
Communicate order status, ship dates, and availability
Collaborate with internal departments to resolve inquiries
Issue RMAs and Credit Memos; manage invoicing issues
Qualification
Required
High school diploma or equivalent
Excellent communication skills and attention to detail
Proficiency in MRP systems and Microsoft Office (Word, Excel, Outlook)
Preferred
2+ years of Customer service experience preferred; Experience in a manufacturing environment is a plus
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase