Convera · 1 week ago
Customer Administration Associate, Client Set-Up
Santa Ana
Full-time
Hybrid
Entry Level
1+ years expConvera is the largest non-bank B2B cross-border payments company in the world. As a Client Implementation & KYC Operations Associate, you will investigate and analyze corporate customers to ensure compliance with necessary requirements and policies, while also managing customer accounts and supporting your colleagues in various tasks.
InternetPaymentsSoftware
Responsibilities
Ensuring all new corporate customers meet Know Your Customer (KYC) requirements, legislation, and Anti-Money Laundering (AML) policies
Configuring customer accounts on our back-end systems to create bespoke trading products
Updating profiles of our customer accounts and keeping records up-to-date
Efficient internal and external communication to gather KYC information
Keeping internal procedural documentation up-to-date
Supporting your colleagues and management with training new staff, audit requests, projects, documentation, and additional ad-hoc tasks
Qualification
Required
Junior education degree or equivalent job experience
1-3 years of experience in Know Your Customer or Global Due Diligence
Excellent skills to communicate clearly, effectively, and quickly in English
Strong analytical skills, attention to detail, and client-centric mindset
Initiative and commitment to overcome obstacles and meet the end goal, targets
Flexible working approach, strong decision making, and influencing skills
Ability to work successfully in a self-motivated team environment
Preferred
Customer service skills
Experience within KYC area
Benefits
Oportunidad de obtener un bono anual (según el nivel del puesto)
Grandes oportunidades de crecimiento y desarrollo profesional en una organización global
Seguro generoso (salud, discapacidad, vida)
Modalidad híbrida (2 días en oficina): martes y jueves (el segundo día también puede ser miércoles)
Días festivos pagados, permisos y licencias por eventos de vida (maternidad, paternidad, adopción)
Oportunidades de voluntariado pagadas (5 días al año)
Company
Convera
Convera is a global leader in commercial payments.
1001-5000 employees
H1B Sponsorship
Convera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (10)
2023 (15)
2022 (2)
Funding
Current Stage
Late StageTotal Funding
$20MKey Investors
Mayfield Fund
2006-01-01Acquired
2001-10-01Series C· $20M
Leadership Team
Patrick Gauthier
Group CEO, Chairman of the Board Convera USA, Convera Europe Financial S.A.
Meaghan Riley
Chief Commercial Officer
Recent News
2025-09-17
MarketScreener
2025-03-21
2023-07-13
Company data provided by crunchbase