BlueCross BlueShield of South Carolina · 6 hours ago
Account Specialist - Columbia, South Carolina
Columbia, SC
Full-time
Hybrid
Entry, Mid Level
2+ years expBlueCross BlueShield of South Carolina is seeking an Account Specialist to support the sale, implementation, and maintenance of National Accounts. The role involves producing reports, coordinating system access, and maintaining customer relationships through effective communication and issue resolution.
Financial ServicesHealth CareHealth InsuranceInsuranceMedical
Responsibilities
Produces and distributes standard reports at varying frequencies on utilization, clinical, high dollar forecast/notifications, billing and purchased products to external parties. Facilitates additional ad hoc reporting requests as needed
Coordinates dotRs which address routine issues, including benefits, claims, membership, billing, and reporting, and stop loss, coordinating with the appropriate internal resource, whether that be a SME or the group’s assigned Account Advocate, as directed by Account Executive or Client Relationship Manager
Coordinates system access (MHTK, Blue e-Bill, Blue DataConnect, etc.) for groups, brokers and Partner Plan Reps and facilitates copies of member ID cards as needed
Provide support as needed to the department
Qualification
Required
Bachelor's degree
4 years job related work experience or Associate's degree and 2 years job related work experience
2 years experience in marketing, sales, account management, or health benefits operations
Good judgment skills
Effective customer service skills
Organizational skills
Demonstrated verbal and written communication skills
Demonstrated proficiency in attention to details, spelling, punctuation, and grammar skills
Ability to handle confidential or sensitive information with discretion
Preferred
Possess knowledge of claims, customer service or membership operations
Understands internal departmental functions and their impact on National Accounts
Demonstrate exceptional customer service, communication, problem solving skills
Strong process-oriented thinking and good analytical and reporting capability
Adept in project management and capable of handling multiple tasks simultaneously
Demonstrates commitment to delivering high quality work with minimal supervision
Benefits
Subsidized health plans, dental and vision coverage
401k retirement savings plan with company match
Life Insurance
Paid Time Off (PTO)
On-site cafeterias and fitness centers in major locations
Education Assistance
Service Recognition
National discounts to movies, theaters, zoos, theme parks and more
Company
BlueCross BlueShield of South Carolina
For more than six decades, BlueCross BlueShield of South Carolina has been part of the national landscape. Our roots are firmly embedded in the state.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
April Richardson
Vice President and Chief Operating Officer of Companion Benefit Alternative
Alli McGary
Talent Acquisition Partner
Recent News
2025-09-13
UPSTATE BUSINESS JOURNAL
2025-09-03
2025-06-03
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