CVS Health · 4 hours ago
Care Management Coordinator
United States
Full-time
Remote
Entry Level
$21.10/hr - $36.78/hr
2+ years expCVS Health is committed to building a world of health around every individual. The Care Management Coordinator will be responsible for coordinating care for Dual Eligible Special Needs Plan members by collaborating with various stakeholders to address complex healthcare and social needs.
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Responsibilities
Conduct the annual Health Risk Survey to support needs identification for the member’s Individual Plan of Care
Inform the assigned care manager of newly identified health/safety risks or service needs
Complete care coordination activities delegated by the care manager within an established timeframe
Inform the assigned care manager and/or associate manager of any identified quality of care issues
Passionately support the member’s care coordination needs and drive solutions to address those needs
Use problem-solving skills to find alternative contact information for members who are unreachable by care management
Employ motivational interviewing techniques to maximize member engagement and promote lifestyle changes for optimal health
Adhere to case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies
Qualification
Required
2+ years in behavioral health, social services, or a related field relevant to the program focus
Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and capable of utilizing these tools effectively in the Care Management Coordinator role
Access to a private, dedicated space to conduct work effectively to meet the requirements of the position
Dependents must have separate care arrangements during work hours, as continuous care responsibilities during shift times are not permitted
High School Diploma with equivalent experience (REQUIRED)
Preferred
Case management and discharge planning experience
Managed care experience
Associate's or Bachelor's Degree or non-licensed master's level clinician in behavioral health or human services (psychology, social work, marriage and family therapy, counseling) or equivalent experience (PREFERRED)
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
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