Wells Fargo · 18 hours ago
Technology Issues & Delivery Management Director
NEW YORK, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$185K/yr - $300K/yr
8+ years expWells Fargo is seeking a Technology Issues & Delivery Management Director as part of the Technology Resiliency, Risk, and Regulatory Execution team. This strategic leadership role is responsible for driving operational excellence, resolving enterprise-level technology issues, and ensuring seamless delivery across all technology functions while collaborating with various stakeholders.
BankingFinancial ServicesFinTechInsurancePayments
No H1B
Responsibilities
Manage and develop a team of multiple levels of managers and individual contributors with focus on delivering service of moderate to high complexity for cross functional stakeholders and internal partners associated with the risk mitigation function or affected by its outcomes
Identify opportunities for process improvement and risk control development by overseeing strategy and execution of all activities
Lead team by making strategic decisions to resolve highly complex issues related to higher risk deliverables; interpret and develop range of policies and procedures for functions with moderate to high complexity and risk
Collaborate with and influence all levels of professionals, including senior leadership
Engage and influence business heads, regulators, control management, risk, legal, and audit partners to successfully ensure appropriate management of business risk
Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in business group
Develop and guide a culture of talent development to meet business objectives and strategy
Qualification
Required
8+ years of risk management, business controls, or compliance experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
4+ years of management or leadership experience
4+ years of proven ability to lead issue management programs with strong knowledge of regulatory expectations and technology risk frameworks
4+ years of expertise in issue management frameworks, delivery methodologies (Agile/Waterfall), and governance models
4+ years of strong understanding of software development, infrastructure, cloud, and enterprise technology environments
Preferred
Experience in technology risk management, operational resiliency, and regulatory execution within large-scale banking organizations
Expertise in developing executive dashboards and reporting for issue management and remediation tracking
Familiarity with emerging technology risk frameworks, cybersecurity standards, and operational resiliency requirements
Ability to lead cultural change initiatives that promote transparency and accountability across technology teams
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
Parental leave
Critical caregiving leave
Discounts and savings
Commuter benefits
Tuition reimbursement
Scholarships for dependent children
Adoption reimbursement
Company
Wells Fargo
Wells Fargo & Company is a financial services firm that provides banking, insurance, investments, and mortgage services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-10-06IPO
Leadership Team
Charlie Scharf
CEO
Fernando Rivas
CEO of Corporate & Investment Banking
Recent News
2026-01-24
2026-01-23
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