CRG · 1 day ago
Customer Support Representative
Toledo, OH
Contract
Hybrid
Entry Level
$20/hr - $20/hr
1+ years expCRG is a leading global manufacturer in the building and construction materials industry, specializing in insulation, roofing, and advanced material solutions. They are seeking a Customer Support Representative to handle inquiries and provide assistance to customers through various communication channels.
Staffing & Recruiting
Hiring Manager
Blair Lutz
Responsibilities
Answer calls, emails, and web chats from customers
Handle product, warranty, and general service inquiries in a courteous and professional manner
Provide customers clear, step-by-step instructions on website navigation and claim submissions
Document customer information and interaction details in the system
Recommend programs/products to enhance customer satisfaction and brand loyalty
Qualification
Required
Must be Bilingual (English and Spanish)
High School diploma or equivalent
1-3 years prior customer service experience
Preferred
Associates or Bachelors Degree
Company
CRG
CRG Corporation is a national Executive Search firm and Staffing agency. For the past three decades, we have supported corporations across the U.S.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jason S. Heller
Chief Operating Officer & Managing Partner
Dianne Gold
Managing Partner
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