Access Medical Laboratories · 8 hours ago
Account Manager
North Palm Beach, FL
Full-time
Onsite
Entry Level
1+ years expAccess Medical Laboratories is one of the largest specialty diagnostic labs in the country, and they are seeking an Account Manager to maintain and foster relationships with current clients. The role involves serving as a liaison between clients and multiple departments while ensuring overall client satisfaction and addressing any issues that arise.
Clinical TrialsFitnessHealth CareWellness
Responsibilities
Build and maintain strong, long-lasting client relationships by understanding their needs and objectives
Serve as the main point of contact for client inquiries, concerns, and escalations
Communicate regularly with clients to provide updates, gather feedback, and address any issues via phone and email
Collaborate with internal teams, such as Sales, Billing, and other areas in Operations, to ensure client needs are met
Proactively identify and resolve any issues or challenges that arise during the course of the client relationship
Ensure overall client satisfaction and efficiency of accounts
Strong phone contact handling skills and active listening
Additional tasks may be assigned at any time by the supervisor
Qualification
Required
High School Diploma is required
1+ years of Account management experience
3+ years of Customer Service Experience
Proficient in CRM and Microsoft Office Suite
Strong communication skills
Proven ability to consistently and positively contribute in a fast-paced environment
Excellent problem-solving abilities
Strong phone and email etiquette
Company
Access Medical Laboratories
Access Medical Laboratories is a full-service specialty lab that provides lab solutions for a healthy and fit lifestyle.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Sharif Elhosseiny
Co-CEO
Adam El-Hosseiny
Chief Operating Officer
Recent News
The Business Journals
2024-12-28
The Business Journals
2024-12-28
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