Alliance Ground International · 3 hours ago
Operations Coordinator (Part-Time)
East Boston, MA
Full-time, Part-time
Onsite
New Grad, Entry Level
$21/hr - $23.50/hr
0+ years expAlliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. As a Ground Operations Agent, you will be the primary communication link between ground operations and our customers, coordinating various aircraft service functions and ensuring safety and compliance in operations.
AutomotiveFreight ServiceLogistics
Responsibilities
Coordinate the delivery of various aircraft service functions for airline customers while the aircraft is at the gate, including de-icing, lavatory dumping, and refueling
Determine proper aircraft load factors in conjunction with the airline operations department
Verify and sign off on any aircraft services performed in order to bill the airline for services rendered
Perform various administrative duties on a routine basis, such as GSE fluid inspections, washing equipment and removing debris/trash from the ramp area
Serve as liaison with airline customers, their pilots, and AGI operations department
Direct and assist ramp agents with ground handling duties as needed
Qualification
Required
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent
Possess a valid driver's license with a clean driving record
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001
Must complete ramp and SIDA training to obtain airport authority identification security
If required by customer or role access, be able to secure a Customs Seal through the respective governing agency
Demonstrated Leadership Skills: Operations Agents must be able to provide direction and support to their team to complete all required tasks proficiently and safely
Good Communication Skills: Operations Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, and other ground crew to coordinate the movement and handling of planes, equipment, baggage, and cargo
Basic math skills: Operations Agents may be required to calculate weight and balance calculations for planes
Basic Computer skills: Operations Agents may be required to use computer systems to track cargo and baggage
Problem-solving skills: Operations Agents may be called upon to troubleshoot issues during loading and unloading
Time management skills: Operations Agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment
This job requires physical stamina and strength – Lead Ramp Agents must be able to lift / carry / push / pull and move items 70 pounds (32 kg) or more on a regular basis and repetitively lift items weighing 40 to 50 pounds on raised surfaces
Must be able to carry heavy items up and down narrow jetway stairs
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods
Must be able to work in cramped or high places
Must be able to be alerted to moving vehicles or aircraft and use radio equipment to communicate with crew and airport authorities
Must be able to work outside in all types of weather, around jet and machinery noises
Preferred
One+ year of airline ramp experience
Benefits
Paid vacation
Medical / dental / vision for full-time qualified employees
Medical coverage for part time employees
Free uniforms
Free on-the-job training
Company-matched 401(k) program
Company-paid employee assistance program
Voluntary life insurance
Travel discounts on car rentals, hotels, and cruises
Company
Alliance Ground International
Alliance Ground International is a logistics company specializing in cargo handling services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Audax Private Equity
2026-01-22Acquired
2021-01-01Private Equity
Leadership Team
Jared Azcuy
Chief Executive Officer
Angelo Gencarelli
Chief Financial Officer
Recent News
Dallas Innovates
2026-01-23
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