PackSmart, Inc. · 3 hours ago
General Service Technician
West Chicago, IL
Full-time
Onsite
Entry, Mid Level
$21/hr - $24/hr
2+ years expPackSmart, Inc. is a family-owned premier provider of packaging equipment and supplies, seeking a dependable General Service Technician. The role involves performing repairs on packaging equipment, assisting with in-house repairs, and participating in installations and demos to support machine sales.
CommercialConsumer GoodsManufacturingPackaging Services
Responsibilities
Complete daily in-house repairs on customers’ packaging equipment and assist with field service/warehouse
Packaging equipment including, but not limited to: Stretch Wrappers, Case Sealers, Strapping Machines/Hand Tools, Shrink Systems, Balers, Palletizers, Bagging Machine, etc
Collaborate with the Sales Team to support machinery sales
Complete large machine installation projects with other Service Technicians
Perform planned maintenance on customers’ equipment
Complete service tickets at the end of each service call documenting the visit, including service performed, service time, travel time and parts required
Obtain parts information and submit parts requests to Service Coordinator to aid in completing repairs
Maintain On-site Demo Equipment
40-hour work week, OT as needed and optional
Less than 5% overnight travel, home daily
Travel of up to 8 Hours of driving daily using company vehicles
Cross-training on various duties within the service and warehouse environment
Qualification
Required
Must demonstrate the ability to repair and troubleshoot equipment issues
Knowledge of mechanical and electrical (High & Low Voltages) concepts
Understand the basic principles of Sensors, Switches, Relays, Servos, & PLC's
Ability to work in challenging and time-sensitive situations
1-3 years in a maintenance setting or trade school degree/certificate
Valid driver's license (Company vehicle provided)
Benefits
Excellent career growth opportunities
Health, dental, and vision insurance plans
Life Insurance
Employee Assistance Program (EAP)
401(k) plan with discretionary matching (deferral rates exceeding industry benchmarks)
Paid Holidays, Vacations, Personal and Sick days
Education (4,000+ training courses)
Excellent work-life integration
Core Value Recognition Program
IPOD – interdepartmental communication, team building, and employee events
Company
PackSmart, Inc.
PackSmart, Inc. is a solutions-based provider of packaging services, supplies and equipment, aiding our customers for 45 years.
11-50 employees
Funding
Current Stage
Early StageRecent News
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