Direct Supply · 23 hours ago
Director, Sales - TELS
Milwaukee, WI
Full-time
Onsite
Director/Executive
7+ years expDirect Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Director, Sales – TELS position, you’ll lead a high-performing team to drive customer success and retention across the TELS business, while collaborating on overall business strategy and influencing go-to-market execution.
E-CommerceHealth CareHospitalMedical
Responsibilities
Lead, coach, and scale a high-performing team of inside and outside sellers focused on delivering revenue growth, customer retention, and expansion across the TELS portfolio
Define and drive the sales strategy, integrating AI-powered insights, CRM data, and consultative selling to improve performance across the sales funnel
Partner cross-functionally with Product, Marketing, Engineering, and Supply Chain to shape go-to-market strategy, aligning sales execution with customer value and business priorities
Act as a senior voice of the customer, influencing platform development, customer journey improvements, and solution innovation through feedback and market intelligence
Develop and operationalize key performance metrics and account planning processes, ensuring team accountability and strategic focus across multi-site and national accounts
Collaborate with senior leaders across Enterprise Sales and Business Units to support strategic initiatives, team enablement, and shared growth goals
Qualification
Required
Bachelor's degree required
Minimum of 7 years of progressive leadership experience in sales, account management, or customer success—preferably within SaaS, healthcare, or senior living
Demonstrated success leading high-performing sales teams to achieve aggressive growth targets, with proven ability to manage multi-site or national accounts
Strong experience in data-driven sales leadership, with deep CRM fluency (e.g., Salesforce or equivalent), pipeline forecasting, and account segmentation strategies
Exceptional ability to collaborate cross-functionally with executive stakeholders, with a history of aligning customer needs to scalable go-to-market strategies
Ability to travel by car and/or plane up to 25%
Preferred
MBA or advanced degree preferred
Experience working in senior living, healthcare, or SaaS preferred
Experience collaborating with enterprise-level stakeholders across national or multi-site customers
Familiarity with AI-enabled sales tools and performance analytics to inform strategy and enable consultative, insights-based selling
Familiarity with sales planning, forecasting, or account-based growth models is a plus
Benefits
Generous benefit package available.
Company
Direct Supply
The Direct Supply family of companies cares for every critical area of Senior Living, providing everything from equipment and eCommerce to
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jim Pieroth
Chief Financial Officer
C
Corey Denman
President & COO
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