Fidelity Bank · 15 hours ago
SENIOR MANAGER, HEALTHCARE PROGRAM MANAGEMENT
Merrimack, NH
Full-time
Hybrid
Senior Level
5+ years expFidelity Bank is a privately held company passionate about making financial expertise accessible. They are seeking a Senior Manager for Healthcare Program Management to lead client-facing projects, mentor teams, and drive agile practices to enhance project delivery and team performance.
BankingBitcoinCustomer ServiceFinancial ServicesInsuranceWealth Management
Responsibilities
Work closely with Portfolio Managers to drive successful completion of projects blending traditional Program / Project management techniques with agile team delivery
Work to align people and work to sprints, in alignment with defined project timelines, removing impediments, providing delivery updates and escalating risks and issues as necessary
Accelerating overall squad performance, efficiency and value delivered by engaging within and across squads to find opportunities to improve agile maturity, processes, metrics, and providing coaching, training and resources to team members as necessary
Maintaining and updating squad performance metrics (e.g., burn-down charts) and artifacts to ensure accurate and clear feedback to the squad members and transparency to other partners
Managing, coordinating logistics for and participating in team events (e.g., sprint planning, daily huddles, retrospectives and as appropriate other meetings)
Supporting adoption, and consistent use of enabling tools (e.g., Jira (sheets), Miro, Confluence, SharePoint, MS Teams, MS Excel, MS Powerpoint)
Work with external vendor(s) on behalf of the client to discuss requirements, testing, timing, etc
Coordinate across functional groups to ensure staffing, approach, content and schedules are consistent for timely project completion
Qualification
Required
Bachelor's degree or equivalent work experience
Health & Welfare / Health Care experience required
Jira experience required
5-7 years of experience with 2+ years' experience in a Project/Project Manager role required
You possess excellent communication and people-interaction skills and can rapidly build trust and positively influence others at all levels of the organization
You demonstrate a continuous improvement approach
You are a proven change agent capable of coaching agile practices to teams and individuals from across different functions, experiences and geographies as they work through new and unfamiliar situations
You are an effective facilitator and can brainstorm with the team to generate solutions that address challenges and roadblocks to accelerating value delivery
You are intellectually curious and passionate about learning new skills, and model a culture of continuous learning, mentoring and coaching
You plan for project deliverables, both short and long term. Break down long term timelines into shorter milestones
You are adept at stakeholder management, risk management and collaboration with global teams
You have experience applying Scrum outside of software development in operations or equivalent functions
Preferred
PMP or PMI Certified Agile Practitioner preferred, with high emphasis on using Project management techniques in an agile environment
Experience working as a global team member
Company
Fidelity Bank
Fidelity Bank is a commercial bank providing services financial sercvices.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2018-12-17Acquired
2014-09-01Private Equity
Company data provided by crunchbase