The Predictive Index · 23 hours ago
Client Account Specialist
Westwood, MA
Full-time
Hybrid
Mid Level
$70K/yr - $90K/yrThe Predictive Index is a talent optimization leader and an award-winning workplace. They are seeking a proactive Client Account Specialist to support a book of business across the full customer lifecycle, ensuring clients realize value through effective onboarding, adoption, and renewals.
Human ResourcesSoftware
No H1B
Responsibilities
Manage a large book of small business accounts
With the support systems and automation, steer the client through implementation, renewal, and product adoption
Identify, develop, and close opportunities with assigned accounts, ensuring the growth attainment of each account
Drive awareness, engagement, and adoption of PI solutions, associated features, and services to maximize client value
Collaborate with clients and internal stakeholders to continuously improve the client experience
Engage in exercising good judgment and prioritization to meet clients’ varying needs and deliverables
Qualification
Required
Proven account management experience, carrying a quota and meeting or exceeding key metrics
Ability to synthesize and summarize client feedback systematically
Excellent interpersonal communication (both written and verbal), presentation skills and the ability to collaborate effectively with various groups
Excellent listening and negotiation skills
Benefits
401k
Generous benefits package (including unlimited PTO!)
Company
The Predictive Index
The Predictive Index empowers companies to align their talent strategy with their business strategy for optimal results.
Founded in 1955
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$101MKey Investors
JM Family EnterprisesGeneral Catalyst
2022-09-12Corporate Round· $30M
2020-08-21Series Unknown· $6M
2019-01-24Series Unknown· $50M
Leadership Team
Mike Zani
CEO
J
John McGuinness
Chief Financial Officer
Recent News
2025-09-09
EIN Presswire
2025-09-02
Company data provided by crunchbase