Client Services Representative jobs in United States
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Cetera Financial Group · 21 hours ago

Client Services Representative

Cetera Financial Group is a leading network of independent retail broker-dealers. They are seeking a Client Services Representative to support Financial Professionals by enhancing customer service levels and managing client interactions without making sales or offering financial recommendations.

AdviceFinancial ServicesRetailRetirementWealth Management
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H1B Sponsor Likelynote

Responsibilities

Act as a liaison between the registered representatives and their clients while following FINRA guidelines and limitations due to licensing requirements
Prepare and complete client paperwork and follow-up tasks to support registered representatives
Spend time with clients on the phone, via virtual visits, and in person to ensure client service level needs
Maintain an organized filing system following compliance guidelines along with a process for registered representatives to support clients' and prospects current and future needs
Leverage e-sign whenever possible
Utilize the Annuity Search Tool, DP Maintenance, and Items for Attention to insure deepening the book of business based on client needs, opportunities, and a clean paperwork flow
Maintain compliance guidelines, and client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner
Processing client distributions – both qualified and non-qualified
Distributing mail and faxes
Provide backup and support to other assistants as needed

Qualification

Client service focusOrganizational skillsMicrosoft OfficeDeadline managementVerbal communication

Required

High School diploma or equivalent
Strong verbal communication skills with a client service focus
Strong organizational skills
Ability to meet deadlines
Proficient with technology with the ability to learn (Microsoft Office including Word, Excel and PowerPoint)

Benefits

Inclusive health, dental, vision and life insurance plans built to support diverse lifestyles, offer preventative care, and protect against hardship.
Easy access to mental health benefits to meet our team members and their families where they are.
20 plus days of paid time off (PTO), paid holidays, and 2 paid wellness days to give our employees the time they need to stay close with their loved ones, recharge, and give back to their communities.
401(k) Savings plan with a generous company contribution (up to 5%), and access to a financial professional to offer our employees the opportunity to plan-ahead for a strong financial future well beyond their working years.
Paid parental leave to support all team members with birth, adoption, and foster.
Health Savings and Flexible Spending Account options to help you save money on healthcare, daycare, commuting, and more.
Employee Assistance Program (EAP), LifeLock, Pet Insurance and more.

Company

Cetera Financial Group

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Cetera Financial Group is a privately-held, independent broker-dealer and investment adviser families.

H1B Sponsorship

Cetera Financial Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (3)
2023 (5)
2022 (2)
2021 (2)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Genstar Capital
2023-10-04Private Equity
2018-07-17Acquired

Leadership Team

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Michael Durbin
Chief Executive Officer
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Dan Burkott
Chief Compliance Officer - Tax Channel
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Company data provided by crunchbase