Verra Mobility · 18 hours ago
Operations Supervisor
Washington DC_Office
Full-time
Hybrid
Mid, Senior Level
2+ years expVerra Mobility is a company focused on providing innovative solutions in government services. They are seeking an Operations Supervisor who will lead a full-service team, manage inventory levels, and ensure high-quality work while fostering employee engagement.
AutomotiveFleet ManagementPublic SafetySmart CitiesTransportation
Responsibilities
Develops and motivates employees by means of strong communication, timely feedback, valuable coaching, and well-written and meaningful performance reviews
Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements
Actively identifies ways to continually create a work environment where employees feel highly valued and engaged
Conducts regular 1-on-1 sessions with each employee while also regularly communicating with their team via ongoing staff meetings and/or team huddles
Works with leader and Human Resources to address any sensitive employee performance and/or behavior issues in a very timely manner
Tracking attendance and tardiness; provides progressive discipline for attendance, performance, and/or behavior issues
Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors
Serves as a change-agent in helping to implement process and/or organizational change efforts across the department
Independently engages in service recovery activities by addressing escalated customer issues either in person, over the phone, or via email communications
Develops and continually strengthens working relationships with other internal departments, customers, and third-party vendors
Manages day-to-day business operations by monitoring current inventory levels and future forecasts to ensure adequate staffing to meet or exceed customer-specific SLA requirements
Grows a strong understanding of the tasks and responsibilities of their direct reports and is capable of assisting in these tasks weekly, including but not limited to: Data Entry, Mailroom, and Evidence Package support
Perform other duties as assigned
Qualification
Required
Bachelor's degree required, or equivalent work experience
At least two years of supervisor experience, with a startup or experience building a team is a plus
Ability to develop and successfully engage with employees
Strong analytical, problem solving, and decision-making skills
Ability to maintain professionalism and to work well with others
Exceptional relationship building skills, both internal and external
Strong verbal and written communication skills
Quality driven with a strong attention to detail
Ability to prioritize, multi-task and meet all assigned deadlines
Strong computer skills using Microsoft Office (e.g., Word, PowerPoint, and especially Excel)
Successful completion of the Nlets fingerprinting background assessment
Must be locally located and comfortable working a 3 days in office hybrid model and 2 days remote
Company
Verra Mobility
Verra Mobility provides smart mobility, traffic enforcement, and fleet solutions that improve road safety and transportation efficiency.
1001-5000 employees
H1B Sponsorship
Verra Mobility has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (7)
2023 (11)
2022 (13)
2021 (7)
2020 (8)
Funding
Current Stage
Public CompanyTotal Funding
$1B2021-03-19Post Ipo Debt· $1B
2017-01-19IPO
Leadership Team
Stacey Moser
Executive Vice President, Commercial Solutions
Cate Prescott
CPO & EVP
Recent News
2026-01-20
2025-12-27
Company data provided by crunchbase