One North · 21 hours ago
Senior UX Strategist
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$98K/yr - $146K/yr
4+ years expOne North is looking to add a Senior UX Strategist to their open, inclusive, and collaborative team. In this role, you’ll help clients plan, create, and deliver digital experiences by conducting research, ideation, and design processes.
AnalyticsWeb DesignWeb Development
Responsibilities
Work across a spectrum of large and small-scale digital communications, websites, enterprise applications, and product engagements
Work on multiple clients and/or internal projects at a time by prioritizing your efforts with your project leads or manager
Represent the voice of the user, ensure the solution is effective, engaging, usable, consistent, and aligned with the client’s business goals and end user needs
Work within the unknown and discovery phases of engagements to set-up solution concepting and definition
Lead design thinking, user centered design methods, research, and testing; know when to utilize them in your design process as well as advocate for and educate about them
Execute UX research methods as part of the design process, including interviews, surveys, heuristic analysis, usability testing, A/B testing, and analytics analysis and utilize findings to drive design decisions
Develop user personas and journey maps that build empathy by illustrating user behaviors, preferences, needs, and pain points alongside other Strategists
Create storyboards, user flows, diagrams, system maps, detailed information architecture, and taxonomies
Iterate on solutions and create detailed wireframes and functional specifications, by laying the strategic foundational structure of a website’s components and page types (mobile and responsive views)
Leverage and expand upon an existing design system/site structures
Drive quality of the solution and its impact. Know when to abandon or rework the plan. Take and push for design risks, push past the obvious
Design solutions that balance user frictions and needs with our client’s business goals, market viability, and technical feasibility
Present your work to clients and internal stakeholders, communicate complex ideas visually and verbally, use storytelling, seek feedback, and facilitate collaboration
Foster strong client relationships on UX Strategy projects by leading client workshops, facilitating working sessions, and adjusting your approach when necessary to help you accomplish your goals and outputs
Receive and facilitate client feedback, know how and when to defend design decisions and articulate decision trade-offs
Drive collaboration for yourself and others by engaging with multi-disciplinary internal teams, clients, end users, and third parties/consultants
Pay close attention to interpersonal relationships and their effect on the working environment and project quality
Stay on top of UX and industry trends to drive your career development and share your learnings with other UX Strategists during UX team time or through thought leadership
Bring a strong and informed point of view of the design process and advocate internally for process, project, tool, and agency improvement
Contribute to our culture of feedback and act as a mentor to junior team members, modeling the behaviors and characteristics of a leader
Demonstrate exploration and integration of AI tools to accelerate your work
Qualification
Required
Excellent verbal and written communication skills
Expert command of usability heuristics, HCI, and UX best practices
Demonstratable experience solving a range of UX problems across a variety of projects
Working knowledge of design and collaboration software (i.e., Figma, Miro, Teams, Confluence, etc.)
Experience drafting and conducting usability testing sessions, synthesizing findings, and translating them into actionable tactics
Experience partnering with technical architects and writing functional specifications
Portfolio of recent work showing process and deliverables
Preferred
4 or more years of professional agency or consulting experience
Bachelor's degree
Agile and lean product design experience
Strong presentation skills, experience communicating and visualizing complex and abstract ideas and concepts, storytelling, and presenting to executive-level stakeholders
Familiarity with content management systems (i.e., Sitecore, WordPress, Adobe Experience Manager) is a plus
Ability to travel to client sites and projects, up to 15% of the time
Benefits
Blue Cross Blue Shield PPO Health coverage
Health savings account with employer-funded contributions
Dental and Vision insurance
Life/AD&D insurance
Short/Long Term Disability insurance
401(k) plan
Transportation Benefits
4 weeks of paid time off
Company paid holidays
Paid Parental and Primary Caregiver Leave
Employee Perks Program
Company
One North
One North is a digital experience agency that combines curiosity, scale, and agility to shape the future.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Svoboda Capital
2020-08-01Acquired
2016-08-09Series Unknown
Leadership Team
Celina Guimaraes, MBA
Director, Client Partnership
Elaina Chapman
Director, Client Partnerships
Recent News
2024-11-05
Company data provided by crunchbase