State of Florida · 1 day ago
OPS CONSUMER SUPPORTS ANALYST - 67930326
Tallahassee, FL
Part-time
Onsite
Entry Level
$19.50/hr - $19.50/hr
2+ years expThe State of Florida's Agency for Persons with Disabilities is seeking an OPS Consumer Supports Analyst to provide administrative and programmatic support for client services. The role involves preparing client communications, maintaining data in agency systems, and performing quality assurance checks on program data.
Government Administration
No H1B
U.S. Citizen Only
Responsibilities
Prepares, mails, and tracks notices to and from clients related to programs and services, including the managed care pilot program, home and community-based waivers, pre-enrollment, employment, and other programs
Enters and maintains data in agency business systems related to client programs and services following established rules, statutes, and procedures
Provides technical assistance to Region staff and consumers
Performs quality assurance checks on program enrollment requests and other program data to ensure accuracy and completeness
Performs administrative and clerical duties related to programs and services for agency clients
Performs other duties as assigned
Qualification
Required
High School Diploma or its equivalent
At least 2 years of professional and verifiable experience with administrative tasks or providing support in an office environment
A college degree can substitute for required years of experience
Use Microsoft Office Programs (Word, Excel, Outlook, Teams, SharePoint)
Use APD business systems to carry out job duties
Enter data in a professional work setting
Demonstrate and provide responsive customer service
Multi-task effectively
Tracking systems to monitor and complete work assignments within required timeframes
Understand, interpret, demonstrate, and manage oneself and to handle interpersonal relationships
Listen and understand what others may be saying and asking questions
Exercise critical thinking skills, including analyzing available information, observations, and evidence in order to determine appropriate action
Manage time effectively, prioritize tasks, set goals, and develop systems for achieving those goals
Effectively communicate, respectfully conversing with others to achieve a desired outcome
Benefits
Annual and Sick Leave benefits.
Nine paid holidays and one Personal Holiday each year.
State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options.
Retirement plan options, including employer contributions (For more information, please click www.myfrs.com ).
Flexible Spending Accounts.
Tuition waivers.
And more! For a more complete list of benefits, visit www.mybenefits.myflorida.com.
Paid Maternity and Parental Leave.
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
St Pete Catalyst
2026-01-25
St Pete Catalyst
2026-01-14
2026-01-14
Company data provided by crunchbase