WorkWave · 19 hours ago
Director, Revenue Operations
United States
Full-time
Remote
Director/Executive
$150K/yr - $180K/yr
10+ years expWorkWave is seeking a strategic, results-driven Director of Revenue Operations to serve as the primary operational and commercial support partner to the VP of Revenue Operations and Sales Leadership. This critical leadership role combines strategic sales operations with hands-on management of sales operational processes to ensure visibility and sales execution excellence across the revenue engine.
Enterprise Resource Planning (ERP)Enterprise SoftwareMobile PaymentsSaaSSoftware
Responsibilities
Lead the annual go-to-market planning process, including quota and territory design, capacity and headcount modeling, and segmentation across global regions
Own the global forecasting cadence, partner with Sales Leaders to drive accuracy, and enforce data governance across the CRM to ensure accurate bookings, revenue, and compensation tracking
Develop and maintain dashboards and KPIs for pipeline health, conversion rates, productivity, and attainment. Translate data into actionable insights for Sales Leaders and executives (including QBR reporting)
Act as the primary operational liaison to Sales Leaders, identifying and implementing process improvements that increase sales efficiency and shorten cycle times
Oversee the Salesforce environment and the broader RevTech stack (CRM, CPQ, CLM, BI tools) to ensure scalable, automated, and well-governed sales processes
Drive continuous improvement initiatives across the full revenue lifecycle, from Marketing to Sales to Customer Success hand-offs, to build scalable operational infrastructure
Lead, mentor, and grow a global Sales Operations team, including Analysts and Specialists, driving a culture of accountability and continuous improvement
Qualification
Required
Bachelor's degree in Business, Finance, or a related field
10+ years of relevant experience in Revenue Operations, Strategic Finance or FP&A roles, Sales Operations, or related roles within a B2B SaaS or technology company
Proven experience leading annual sales planning, forecasting, and GTM execution processes in a complex environment
Familiarity with CPQ, CLM, and Business Intelligence (BI) tools within the RevTech stack
Proven track record leading annual financial planning (AOP), revenue modeling, and sophisticated forecasting (top-down and bottom-up), and capacity planning in complex, global environments
Advanced expertise in financial modeling and Business Intelligence (BI) tools and board reporting. You don't just pull data; you translate complex datasets into actionable fiscal insights
Strong command of revenue recognition standards and financial principles
Deep understanding of SaaS unit economics (LTV, CAC, Net Retention) and the impact of commercial terms on global GAAP/IFRS standards
Exceptional ability to bridge the gap between Sales and Finance, acting as a 'bilingual' leader who can justify GTM strategies through the lens of ROI and EBITDA
Understanding of both enterprise and high velocity deal cycles while maintaining meticulous attention to detail and financial accuracy
Expertise in Salesforce (including reporting, forecasting, and territory management)
Strong understanding of SaaS commercial models and global enterprise sales processes
Exceptional analytical, communication, and cross-functional leadership skills, with the ability to influence at all levels of the organization
Demonstrated ability to manage multiple priorities in a fast-paced, high-growth environment
Ability to travel (15%)
Preferred
Experience leading revenue operations for global SaaS sales organizations with complex, multi-product solution offerings at a PE backed company
Prior experience managing and developing a direct team
Benefits
Health and dental and 401k with company match
Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays
Up to 4 weeks paid bonding leave
Tuition reimbursement
Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
24/7 access to virtual medical care with Teladoc
Quarterly awards based on peer nominations
Regional discounts and perks
Opportunities to participate in charitable events and give back to the community
Extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year
Company
WorkWave
WorkWave is a provider of software and solutions that help mobile service companies thrive.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$8.3MKey Investors
HgTA AssociatesKey Venture Partners
2022-03-30Secondary Market
2021-06-22Private Equity
2021-06-22Acquired
Leadership Team
Kevin Kemmerer
Chief Executive Officer
Greg Doran
CFO
Recent News
2025-11-05
2025-09-12
Company data provided by crunchbase