Loews Hotels & Co · 8 hours ago
VP Financial Services
TN - Nashville - Loews Financial Service Center
Full-time
Onsite
Director/Executive
15+ years expLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. The VP, Financial Services Center will provide direction and leadership to the Company’s centralized financial services center, ensuring timely and accurate execution of services while driving continuous improvements in processes and technology.
Travel
Responsibilities
Ensure timely, accurate and complete processing and recording of transactional data
Blends core financial responsibilities of each function within the FSC with customer service mentality that permeates the Company’s culture
Ensure that all business units can rely on adequacy of control structure and operational effectiveness of individual and collective controls in generating timely and accurate financial information
Consistently obtaining, responding to and adjusting processes in response to feedback from stakeholders
Balance service levels to costs, and appropriately adjust based on changing business needs and capacity requirements; recognize that ultimately, the hotels absorb the expenses of the FSC
Oversee, with the support of dedicated human resources professionals, the hiring, training, development and assessment of FSC team, with a focus on engagement, retention, accountability, high performance levels and customer service mindset
Identifies and directs continual training programs for all identified scope of services to ensure team members are highly performing and fully engaged in their roles and responsibilities
Monitors the FSC’s performance in accordance with collaboratively established KPIs and SLAs, matching workforce hours and efforts to achieve desired productivity levels
Promotes service excellence, accurate and timely deliverables, and a culture of learning and continuous improvement within all services delivered by the organization in a cost-effective manner measured by industry benchmarks and best practice comparisons
Approaches problems in a manner they both seek to understand and also develop a preliminary solution to review, as needed, with other relevant stakeholders as appropriate
Clearly communicates performance levels of stakeholders, ensuring results are well understood and action plans for improvement, if needed, are likewise communicated
Maintains relationships with cross functional discipline leaders across the organization to promote shared values and commitments
Designs, implements and maintains policies and procedures grounded in strong internal controls and the Company’s SOX program that are compliant, where applicable, with generally accepted accounting standards (‘GAAP’), as well as industry-specific reporting guidelines (USALI); works with Internal Audit to monitor such compliance
Constantly identifies and explores ways to improve processes and technology, keeping in mind a balance between cost, risk and return
Directs a leadership team comprised of five Directors and one Manager, and an overall team of approximately 120 team members
Develops annual business plan, driving performance in line with initial budget; routinely reforecasts these projections based on actual results and changing business needs
Constantly identifies and explores ways to improve processes and technology, including the implementation of automation solutions, keeping in mind a balance between cost, risk and return
Critical member of the BSC Steering Committee as representative of the FSC
Responsible for the financial statements for the BSC, and well as internal management reporting of BSC financial activity and analysis
Drives monthly reporting and executive commentary of actual financial results and performance metrics of the functions under oversight against established targets
Qualification
Required
Experience directing multi discipline teams in a high-volume accounting operations environment with a track record of achieving results
Thorough knowledge of generally accepted accounting principles, internal control standards and SOX reporting requirements
Experience in developing annual budgets, monthly forecasts, long term financial models and ROI analysis
Experience in analyzing financial results and Key Performance Indicators (‘KPIs”)
Proven ability to build cross-functional relationships and align service level expectations, coordinating the alignment of objectives and project timelines to achieve desired outcomes
Experience in application systems implementation
Project management experience
Experience in process improvement and workflow enhancement activities
Professional oral and written communication skills with a focus on presentations to executive management
Proficient in the use of technology
Bachelor's degree with a major in finance, business or accounting
15+ years of practical accounting operations and financial reporting experience
5+ years of shared service operations' experience
5+ years of human capital management experience
Preferred
Hospitality industry experience
Experience with automation tools and platforms (e.g., RPA, workflow automation, AI-driven financial systems) in a shared services or hospitality environment
Experience with Microsoft Office, OPERA PMS, ORACLE Micros Simphony F&B, ORACLE ERP and PBCS, Workday, Unifocus, Smartsheet, Smartview, Delphi, SAP Concur, MS Office, Adaco or Birchstreet
CPA and/or MBA preferred
Benefits
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
Company
Loews Hotels & Co
Loews Hotels & Co was founded in 1960 and continues to own and operate hotels and resorts in the United States.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Alex Tisch
President & CEO
Kristie Goshow
Chief Commercial Officer (CCO)
Recent News
2026-01-23
2026-01-22
2026-01-07
Company data provided by crunchbase