KellyMitchell Group · 3 hours ago
Service Analyst
Overland Park, KS
Contract
Onsite
New Grad, Entry Level
$10/hr - $15/hrKellyMitchell Group is seeking a Service Analyst to join their team in Overland Park, Kansas. The role involves evaluating and processing service requests, managing client correspondence, and supporting operational tasks to meet departmental goals and regulatory standards.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Receive, evaluate, and process service requests in a timely and accurate manner
Complete routine non-financial transactions on client accounts with attention to detail and compliance requirements
Prepare, distribute, and manage client and internal correspondence via email and mail, including mail merges
Support operational and business service tasks for the operations team
Assist team members in meeting departmental goals and regulatory standards
Analyze cases and make effective, well-reasoned decisions within established guidelines
Support occasional in-office events, including setup and vendor coordination
Maintain a professional appearance, demeanor, and conduct in a corporate office setting
Qualification
Required
Receive, evaluate, and process service requests in a timely and accurate manner
Complete routine non-financial transactions on client accounts with attention to detail and compliance requirements
Prepare, distribute, and manage client and internal correspondence via email and mail, including mail merges
Support operational and business service tasks for the operations team
Assist team members in meeting departmental goals and regulatory standards
Analyze cases and make effective, well-reasoned decisions within established guidelines
Support occasional in-office events, including setup and vendor coordination
Maintain a professional appearance, demeanor, and conduct in a corporate office setting
Basic to intermediate proficiency in Microsoft Office suite
Prior experience working in a corporate or office-based environment with adherence to professional dress standards
Demonstrated reliability, punctuality, and consistent attendance
Strong organizational and multitasking skills with the ability to manage competing priorities
Excellent written and verbal communication skills
Professional presence, confidence, and strong interpersonal skills
Ethical, accountable, and detail-oriented with sound judgment
Ability to learn new processes quickly through structured, paid onsite training
Comfortable working independently while also collaborating within a team environment
Preferred
Associate's or Bachelor's degree preferred, or equivalent relevant work experience
Benefits
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
Company
KellyMitchell Group
KellyMitchell is a HR firm for IT and technical staffing for organizations globally.
Founded in 1998
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Cassandra Sanford
CEO and Owner
Gina Chisholm
Vice President - Business Operations
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