Client Specialist I, Crop Science jobs in United States
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SGS · 15 hours ago

Client Specialist I, Crop Science

positionBrookings, SD
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
date0+ years exp

SGS is the global leader in inspection, verification, testing, and certification services. The Client Specialist I, Crop Science is responsible for providing outstanding customer service, acting as a liaison between clients and technical laboratory staff, and ensuring accurate and timely communication and analysis for clients' needs.

OutsourcingSkill AssessmentTest and Measurement
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H1B Sponsor Likelynote

Responsibilities

Communicate with clients, answering or routing questions as appropriate and liaison between client and technical laboratory staff
Set up new client accounts in the LIMS and in conjunction with Accounting Department; periodically updating client account information as needed
Receive and log submitted testing samples, identifying sample priority, verifying sample information, noting special requests and instructions. This includes routine, daily samples, special projects and retrieving samples for retesting or additional tests as requested
Track tests for timely completion and assure clients receive results on timely basis
Issue reports, certificates, certificate revisions and document accordingly to meet client needs and within SGS guidelines
Transfer laboratory test information from LIMS to Accounting for invoicing after verifying for accuracy
Proactively initiate sales with current or prospective clients that contact the laboratory for expanding current testing activities or developing testing solutions for the client’s needs
Train and convert clients to usage of website for results and information
Inform management staff of all customer concerns
Maintain records, files and related to duties
Ensure quality and confidentiality of client and company information and take an active role in updating Quality System
Maintain quality protocols for testing area and implement preventative practices
Assist in other areas of the company as needed
Promote responsibility, good work habits, a positive work environment and improving customer service
At all times, comply with SGS Code of Integrity and Professional Conduct

Qualification

Customer serviceLIMS proficiencyAgriculture testing knowledgeRecord keepingCommunication skills

Required

High school diploma or equivalent (Required)
0-2 years experience in a customer service support, preferably in an agriculture testing laboratory

Preferred

College Degree (Preferred)

Company

SGS

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SGS is the inspection, verification, testing and certification company.
dateFounded in 1878
location
Geneva, Geneve, CHE
people-size10001+ employees
web-link
http://www.sgs.com/

H1B Sponsorship

SGS has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (9)
2023 (13)
2022 (15)
2021 (18)
2020 (19)

Funding

Current Stage
Public Company
Total Funding
unknown
2023-04-12IPO

Leadership Team

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David Schramm
Operations Manager
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Janet Vergis
Board Director
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Recent News

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2026-01-14
Company data provided by crunchbase