Customers Bank · 22 hours ago
Cyber Security Risk Analyst
Malvern, PA
Full-time
Hybrid
Entry, Mid Level
2+ years expCustomers Bank is a super-community bank focused on delivering exceptional customer experiences. The Cyber Security Risk Analyst will develop and maintain information security documentation, execute testing procedures for security controls, and collaborate with various teams to ensure compliance and risk mitigation.
BankingCommercialFinancial ServicesVenture Capital
No H1B
Responsibilities
Develop and maintain workflows to create, maintain, and update information security documentation in support of internal and external audit requirements
Execute testing procedures to assess the design and effectiveness of key information security controls across business units, technology, and operational processes. Track control effectiveness and KRI/KPI for inclusion in risk assessment reports
Document test results, identify control deficiencies, and provide clear recommendations for remediation. Identify and track exceptions to the Bank’s security policies and procedures
Assist information security team with gathering evidence/artifacts for internal and external audits
Work closely with business process owners, auditors, compliance, and risk teams to ensure timely resolution of identified issues
Participate in ongoing monitoring and follow-up activities to confirm remediation effectiveness and sustainability
Qualification
Required
2+ years of experience in internal audit, cyber security, or IT risk management
Knowledge of information security and IT risk control frameworks (e.g., COSO, COBIT, NIST)
Understanding of financial, operational, and IT control environments
Strong analytical skills with attention to detail and accuracy
Excellent written and verbal communication skills
Bachelor's degree in information systems, cyber risk, or related field
Preferred
Understanding of information technology infrastructure (networking, Active Directory, backups, etc.) and security concepts (role-based access control, least privilege, defense in depth, etc.)
Experience in developing and maintaining documentation strategies for information security policies, standards, and operating procedures
Proficiency with Microsoft Office applications (Excel, Word, PowerPoint)
Develop and maintain working relationships with audit, GRC, and IT teams to promote continuous control awareness and improvements
Professional certifications such as CIA, CISSP, CISA, Microsoft certifications, or CRMA
Experience in Banking, financial services, or other highly regulated industries
Company
Customers Bank
Customers Bank offers commercial, consumer, and specialty banking services.
Founded in 1997Washington, District of Columbia, USA
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$357.95M2025-09-03Post Ipo Equity· $150M
2019-12-10Post Ipo Debt· $74.75M
2014-12-30IPO
Leadership Team
Philip Watkins
Chief Financial Officer
Robert Fischer
Senior Vice President, Regional Chief Lending Officer
Recent News
2026-01-23
2026-01-23
Morningstar.com
2026-01-18
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