SeaHarbor Insurance Agency, LLC · 20 hours ago
Litigation Supervisor - Auto Insurance Claims
SeaHarbor Insurance is a Dallas-based provider of nonstandard personal automobile insurance throughout the State of Texas. The Litigation Supervisor oversees the handling and resolution of litigated auto insurance claims, ensuring cost-effective defense strategies, timely settlements, and compliance with company policies and legal requirements.
FinanceFinancial ServicesInsurance
Responsibilities
Supervise and mentor a team of litigation adjusters handling moderate to high-severity attorney-represented cases
Assign, monitor, and review claim files to ensure quality handling, accurate reserves, and appropriate litigation strategies
Review and approve recommendations for litigated matters, balancing defense and settlement costs ensuring compliance with company policy obligations
Conduct regular file reviews to assess quality, reserve adequacy, and adherence to litigation strategy
Oversee the litigation process for both coverage and defense matters, including litigation counsel selection, pleadings, discovery, depositions, mediations, and trial preparation
Evaluate case exposure, liability, and damages to make well-supported settlement recommendations to senior claims management
Coordinate with litigation counsel to ensure effective representation and cost control
Exercise settlement authority within designated limits
Audit and evaluate litigation counsel performance to ensure compliance with legal and ethical obligations as well as company requirements
Establish and maintain a litigation counsel file audit program
Identify, evaluate and recommend coverage and defense counsel for engagement across Texas as needed
Review and approve litigation counsel invoices to ensure compliance with the company’s billing guidelines
Develop, implement and enforce litigation management best practices and process improvements, including legal counsel billing guidelines
Analyze litigation trends to identify risk patterns and propose mitigation strategies
Collaborate with claims leadership on policy interpretation, coverage opinions, and training initiatives
Ensure consistent application of company standards and regulatory compliance
Provide guidance to adjusters on complex injury evaluations, medical causation, and negotiation tactics
Review medical records, expert reports, and legal documentation to assess case value and claim exposure
Identify litigation trends and emerging risks, recommending procedural or policy improvements
Partner with leadership to develop and refine litigation best practices and training programs
Identify litigation trends and emerging risks, recommending process improvements or policy changes as needed
Coach and evaluate team performance through regular feedback and goal setting
Facilitate professional development and technical training for litigation adjusters
Participate in recruitment, onboarding, and succession planning for the claims department
Qualification
Required
Texas resident Adjuster's License (required)
Minimum 5–7 years of auto insurance claims experience, including 3+ years in litigated claims and 1–2 years in a supervisory or leadership role
In-depth knowledge of laws applicable to personal private auto insurance, insurance coverage and defense litigation, and Texas civil litigation rules and procedures
Proven ability to manage high-severity and complex claim exposures
Excellent negotiation, communication, and analytical skills
Strong judgment and decision-making ability
Proficiency in claims management systems and Microsoft Office Suite
Supervisory: 1-2 years (Required)
TX Adjuster License (Required)
Ability to Relocate: Dallas, TX 75234 (Required)
Benefits
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
SeaHarbor Insurance Agency, LLC
SeaHarbor Insurance Agency, LLC is a Managing General Agent, based out of Dallas, Texas that offers coverage to drivers across the state.