Zion Solutions Group · 10 hours ago
Strategic Account Executive
Zion Solutions Group is a company dedicated to shaping the future of supply chain solutions through innovative practices and strong relationships. The Strategic Account Executive will manage and expand relationships with prospects and customers, ensuring exceptional outcomes while driving strategic growth and customer advocacy.
ShippingSoftwareSupply Chain ManagementWarehouse Automation
Responsibilities
Serve as the primary relationship owner for assigned and new accounts, developing strong multi-level relationships, even when an active opportunity does not exist
Maintain a detailed account playbook that includes organizational charts, key decision-makers, buying criteria, personal preferences, and critical milestones
Breakthrough to assigned and new target accounts
Identify, qualify, and shape opportunities within assigned and new accounts
Partner closely with others on the Business Development Team, Sales, Engineering, and Leadership teams to pursue and secure new business, driving measurable revenue and margin growth
Continuously monitor competitive activity and refine Zion’s positioning and win strategy within each account to maintain a strong market presence and increase qualified pipeline creation from existing customers
Champion the customer experience by leading Quarterly Business Reviews (CBRs) and post-project debriefs
Design and execute customer engagement activities such as tailored events, site visits, and executive meetings to strengthen relationships and advocacy
Develop and execute comprehensive annual and rolling account plans that outline objectives, strategies, key risks, and growth initiatives
Ensure CRM accuracy and provide timely, data-driven updates on account health, pipeline status, and at-risk relationships
Consistently monitor key account performance indicators, including revenue and margin growth, customer retention, pipeline creation, and forecast accuracy. Use these insights to guide strategy, support data-driven decision-making, and ensure alignment with organizational goals
Qualification
Required
Bachelor's in business, Engineering, or related field (or equivalent experience)
5+ years in Account Executive, BD, or customer success (preferably in material handling/logistics/integration)
Proven success, building executive relationships and driving multi-year growth
Strong business acumen; comfortable with financials, ROI, and value cases
Excellent communication, negotiation, and executive presence
Organized, proactive, and collaboratively aligned with Zion's core values: Be Bold, Unwavering Commitment, Better Together
Ability to travel up to 40% or as needed
Benefits
Quality Medical, Dental, Vision Insurance, with substantial employer subsidy
401(k), with up to 4% employer match
Life, AD&D, Critical Illness, Legal Assistance, Group Accident, Hospital Indemnity, Short- and Long-Term Disability
FSA
Health & Wellness Benefit
Casual Work Environment, with flexible hours
Highly Flexible PTO with Generous Holiday Schedule
Vacation day on your birthday
3 paid volunteer days off
Swag Allowance
Pet friendly office