Planet Home Lending, LLC · 18 hours ago
Senior Manager Marketing Technology Implementation
Planet Home Lending, LLC is a recognized Top Mortgage Employer seeking a Senior Manager MarTech Implementation. This role is responsible for leading CRM and Marketing Technology implementation projects, ensuring timely and compliant delivery while managing cross-functional teams.
Responsibilities
Develops, customizes, and continually manages all aspects of the CRM environments to improve overall business productivity, processes, & utilization
Leads end-to-end delivery of MarTech and CRM initiatives, including enhancements, integrations, and automation
Manages and effectively communicates CRM project plans, milestones, risks, dependencies, and delivery timelines
Drives MarTech implementation & change request intake, prioritization & delivery timelines
Leads and manages the requirements gathering, functional documentation, UAT process, defect resolution, and release readiness of all CRM implementations and enhancements
Coordinates cross-functional delivery across Marketing, Sales, IT, Compliance, and external developers
Drives successful user adoption, enablement, and change management guidelines
Ensures delivery aligns with architecture and data governance standards
Performs other duties as assigned
Qualification
Required
Bachelor's degree Marketing, Business, or related field, or equivalent related work experience required
Minimum 5 years of experience in MarTech or CRM implementations
Hands-on experience delivering and configuring Microsoft Dynamics CRM, Salesforce or comparable platforms
Proven project management and delivery leadership experience
Strong understanding of data formats, translations & field mappings between CRM and highly integrated systems
Experience in regulated industries (mortgage or financial services preferred)
Strong technology & marketing foundation with the expertise to deliver the greatest customer experience
Logical and clear understanding of core marketing technology platforms and how they integrate
Demonstrated ability to work with a sense of urgency
Strong communication & collaboration skills with the ability to successfully manage a team with a rapidly growing & fast paced company
Excellent partner & stakeholder management skills to facilitate marketing technology integration enhancements, SOW projects, escalated support tickets, & new implementations
Effective verbal and written communication skills
Ability to multi-task and manage time effectively
Must be flexible, organized and have the ability to manage multiple priorities and meet strict deadlines in a fast-paced work environment
Benefits
3 comprehensive Cigna or Kaiser medical plans
Dental
Vision insurance
Short term and long-term disability insurance
Basic life insurance
401(k)
11 employer paid holidays
Supplemental benefits to include life insurance
Critical illness and accident plans
Company
Planet Home Lending, LLC
Our friendly culture supports your career success.
Funding
Current Stage
Late StageTotal Funding
$475M2024-12-13Debt Financing· $475M
Leadership Team
Recent News
2025-12-24
2025-12-16
2025-11-18
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