CommunityCare · 20 hours ago
Senior Human Resources Business Partner
CommunityCare is seeking a Senior HR Business Partner who addresses employee concerns while promoting engagement and ensuring the fair application of company policies. The role involves advising managers and employees, supporting performance management, and driving continuous improvement in HR operations.
Responsibilities
Assist employees with engagement initiatives, surveys, and feedback collection
Serve as a point of contact for employee inquiries and workplace concerns
Promote positive employee relations through conflict resolution and mediation
Advising managers on performance and disciplinary issues
Ensure HR policies, procedures, and documentation are up-to-date and compliant
Drive continuous improvement in HR operations through process automation, reporting, and compliance audits
Help implement performance appraisal processes and development feedback tools
Serve as a trusted advisor to managers and employees on workplace issues, policy interpretation, and conflict resolution
Conduct internal investigations in response to complaints or concerns, ensuring thorough documentation and timely resolution
Support performance management processes, including coaching, corrective actions, and termination procedures
Develop employee succession planning, career planning with strategic thinking using performance and potential assessments, i.e. “5 Box Theory”
Performs other duties as assigned
Qualification
Required
Knowledge of talent management tools used in performance and potential assessments
Excellent oral and written communications skills
Working knowledge of employment laws (FMLA, ADA, EEO, FLSA, etc.)
Exceptional interpersonal, strong conflict resolution, and organizational skills
High level of integrity and confidentiality in handling sensitive information
Successful completion of Health Care Sanctions background check
Strong project management skills and ability to lead cross-functional initiatives
Excellent attention to detail
Ability to work collaboratively and with a supportive attitude
Ability to work independently with minimal supervision
Ability to assess tasks based on urgency and importance
Bachelor's degree in Human Resources, Business Administration, or a related field; HR certification (e.g., SHRM-CP/SCP or PHR/SPHR) preferred
5+ years of experience in HR, with a strong focus on operations and employee relations
Preferred
HR certification (e.g., SHRM-CP/SCP or PHR/SPHR)
Company
CommunityCare
CommunityCare is dedicated to providing high-quality, cost-effective health care management services in the communities it serves.