New Patient Coordinator jobs in United States
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Spring Fertility · 9 hours ago

New Patient Coordinator

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$23/hr - $27/hr

Spring Fertility is a rapidly growing fertility group dedicated to providing compassionate and individualized care. The New Patient Coordinator will be the first point of contact for patients, delivering personalized support through various communication channels and ensuring a smooth registration process.

Health CareInformation TechnologyMedical

Responsibilities

Answers all incoming calls, emails and live chats
Transfers calls or takes messages as necessary
Registers new patients in electronic medical record
Schedules new patient consultations and ensures all new patient questionnaires are completed prior to consultation with provider
Emails new patient 'welcome packets' after successful registration
Provides patients with accurate information when answering questions and concerns
Maintains patient records and protects patient confidentiality

Qualification

Communication skillsCustomer-facing experienceBachelor's DegreeCompassionateService-driven

Required

Prior experience in a hospitality, retail, or customer-facing role
Strong communication skills
Someone who finds purpose in helping others and values meaningful work
Bachelor's Degree

Benefits

Competitive medical, dental, and vision plans
Paid time off to recharge and enjoy personal time
Access to BetterHelp therapy sessions for mental and emotional wellness
Commuter benefits and discounted rates on home, auto, and pet insurance
401(k) with up to a 4% company match
Comprehensive fertility and parental leave benefits
Career development opportunities in a fast-growing organization
Employer-paid life and disability insurance

Company

Spring Fertility

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Spring Fertility is a medical facility that offers patient-centric, individualized, flexible, and compassionate care.
dateFounded in 2014
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://www.springfertility.com

Funding

Current Stage
Growth Stage
Total Funding
$3M
Key Investors
Wildcat Capital Management
2019-06-11Series Unknown
2015-07-17Seed· $3M

Leadership Team

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Peter Klatsky
Fertility Specialist, Co-Founder & CEO
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Derald Sue
Chief of Staff
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Recent News

MedCity News
Healthcare Moves: A Monthly Summary of Hires, Exits and Layoffs
2025-10-02
LinkedIn
Candace Bouchard Lounsbury on LinkedIn: We're delighted to celebrate Spring Fertility's new Slabtown location! It…
2024-05-24
PR Newswire
Spring Fertility Portland to open Spring 2024
2023-12-22
Company data provided by crunchbase