Ithaca College · 13 hours ago
ASSOCIATE DIRECTOR, DEVELOPMENT OPERATIONS
953 Danby Road, Ithaca, NY, 14850, US
Full-time
Onsite
Lead/Staff, Director/Executive
$65K/yr - $68K/yr
3+ years expIthaca College is a comprehensive residential campus community of approximately 5,000 students, and they are seeking an Associate Director for Development Operations. This role involves supporting the Offices of Donor Relations and Stewardship, and the Office of Gift Planning by providing operational, administrative, and data management support to enhance donor engagement and stewardship.
Higher Education
No H1B
Responsibilities
Coordinate and support donor gift acknowledgments, including maintaining a systemized gift acknowledgement process for all donors and planned gifts; coordinating with students, staff, faculty and campus leadership; preparing and drafting correspondence; ensure timely documentation and tracking of all interactions in the CRM database
Support giving society programs, including Founder’s Circle, Blue & Gold, and Friends of Ithaca College members through custom coordinated stewardship efforts, consistent communications, engagement, branding, and membership tracking; may include travel, event attendance and participation, personalized outreach with donors; ensure timely documentation and tracking of all interactions in the CRM database
Utilize CRM and reporting platforms to assist with data and process management, including running and analyzing donor and gift reports; maintain accurate and updated donor records; create and/or update documentation of SOP’s, creating efficiency where appropriate
Support donor engagement opportunities and events including giving society events, donor visits, and institution wide events, by assisting with planning, coordination, and on-site execution as needed, connecting with donors and volunteers and who have leadership level and/or gift planning related history or have high capacity and inclination to do so
Stay educated on current and evolving trends in donor relations, gift planning, stewardship and recognition. Connect with peers at other institutions and proactively participate in webinars and conferences that provide professional growth opportunities
Works independently and collaboratively to provide technical and written document support when necessary, providing the Development staff with supporting materials when soliciting gifts and cultivating donors. This may include information on establishing a fund at the college, giving society membership, or non-traditional gift vehicles such as charitable trusts, gift annuities, charitable remainder trusts, charitable bequests
Monitor contracts with external vendors supporting the Offices of Donor Relations and Gift Planning; serve as a liaison with external vendors
Participate in and support other events sponsored by the Division of Advancement such as Alumni Weekend, Commencement, dedication ceremonies, and individual donor visits
Develop and demonstrate a multicultural awareness and contribute to cultivating an inclusive, diverse and respectful College community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion
Collaborate with campus partners in Financial Services and Student Financial Services to assist with compiling details and information for the annual donor fund reports
Support the audit of donor-related giving including scholarships, program funds, and named spaces, ensuring that all donors who have established funds and/or named a space are being acknowledged and stewarded appropriately
Coordinate travel schedule and arrangements for the Executive Director of Gift Planning
Prepare travel authorizations, and reconcile credit card expenses for credit cards, travel for Executive Director of Gift Planning
Provides and promotes prompt estate settlement, records management, reporting and communication both with internal units including College offices of the Finance, as well as with external clients including insurance underwriters, donor legal counsel and others
Qualification
Required
Associate degree and three years' experience in a related field required
Ability to confidently manage multiple tasks simultaneously, keeping essential priorities in focus with excellent attention to detail
Professional demeanor and ability to convey complex concepts to various stakeholders
Must demonstrate strong organizational, analytical and financial analysis skills
Excellent written/verbal communication and listening skills
Ability to work independently with minimal supervision to accomplish department goals, complete gift documentation, reporting, and stewardship efforts
Provide reliable research and content related to gift proposals, documentation, and aggregation of gift data
Ability to learn and utilize database management tools, gift-specific software, and visualization software to present data and trends in clear and concise reports or other deliverables
Preferred
Bachelor's degree preferred
Experience with estate plan designs, probate and intestate law, tax and financial implications of various planned and life-income gift structures preferred
Experience using CRM database, planned giving software, e.g. PG Calc, PGM Anywhere, favored
Benefits
Healthcare including vision and dental
Generous Paid Time Off Policies
403B Retirement Savings Plan with Matching Employer Contribution
EAP
Flexible Work Plans
Educational Benefits
Career-Enhancing Trainings
Company
Ithaca College
Ithaca College is a private and coeducational institute that offers a wide range of undergraduate and graduate programs that include music.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Tim Downs
Vice President for Finance and Administration/CFO
Casey Kendall
Deputy Chief Information Officer, Associate Vice President, Applications and Infrastructure
Recent News
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