Butler Machinery · 21 hours ago
Service Coordinator
Fargo, ND
Full-time
Onsite
New Grad, Entry LevelButler Machinery is an industry-leading equipment provider with a 70-year presence in the marketplace, seeking a Service Coordinator. The role involves reviewing, managing, and closing work orders while monitoring Service Key Performance Indicators to support business growth.
AgricultureMachinery ManufacturingManufacturingRentalRetailService Industry
No H1B
Hiring Manager
Grant Kendall
Responsibilities
Regularly review work orders and help minimize the time between completion and invoicing
Reviews Service Reports and SIMS to assure accuracy
Assist with the Warranty and SiTech work order process
Create and review the work order workflow process
Works with Technicians, Advisors, and Department Managers closely
Understands the complete process of a service dept
Works within and promotes vision, mission, and values of BMC
Performs other duties as assigned
Qualification
Required
Must have an understanding of time requirements to perform specific jobs
Experience with Excel/Word/PowerPoint and Web-Based functionality is necessary
Able to handle multiple tasks
Excellent communication and customer service skills
Detail oriented
Good organization skills are essential
Technical knowledge to read and understand Service Reports
Applicant must be able to work well within a team environment
Preferred
A two year degree or equivalent experience and training preferred
Background in mechanics or technology preferred
Benefits
10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
Health Insurance – 3 plan options
Health Savings Account – Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance – 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer paid Short-Term Disability Coverage – 60% of base pay/salary
Long-Term Disability Coverage
Maternity / Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) – including Health Coaching
SmartDollar – employer paid financial planning program
Legal Shield/ID Shield products
Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization
Company
Butler Machinery
Butler Machinery provides solutions in agricultural equipment, construction machineries, trailers, power systems, and light towers.
Founded in 1955
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Travis Solberg
Chief Financial Officer
Amanda Burleson, SHRM-CP
Human Resources Business Partner
Company data provided by crunchbase