University of Maryland Medical System · 1 day ago
Communications Dispatch Coordinator, Nights
Bel Air, MD
Full-time
Onsite
Entry Level
$17.51/hr - $24.76/hr
1+ years expUniversity of Maryland Upper Chesapeake Health is a community-based, integrated health system dedicated to improving the health of its community. The Communications Dispatch Coordinator is responsible for providing safety and security communication services and handling emergency situations within the hospital.
Hospital & Health Care
Responsibilities
Responsible for providing highly responsive, rapid and reliable safety and security communication services to team members, visitors, and patients through the use of communications equipment including but not limited to, video surveillance equipment, infant safety devices, hand-held radio transmitter, computer-aided telephone switchboard, and computer terminal
Administers the resolution of minor and major emergency situations and/or alarms within the hospital or on hospital property
Interacts with vendors, patients, families and visitors ranging from school age children to the elderly
Qualification
Required
High School diploma or equivalent required
One (1) year of experience in a telecommunications, clerical or office setting preferred
Experience and proficiency in office software systems required, focused on the following: Outlook, Word, Excel, and Power Point
Ability to handle multiple tasks simultaneously
Ability to operate equipment such as a PC, FAX, multi-line phones, mobile radios, and closed circuit television systems (CCTV)
Ability to communicate effectively and efficiently with internal and external customers
Excellent verbal communications skills and good manual dexterity
Ability to quickly analyze problems and develop and implement solutions
Outstanding service excellence skills
Must be able to work well under pressure and during emergency situations
Able to quickly dispatch incoming calls
Available and required to work a 24/7 operation including but not limited to split shifts, days, nights, weekends, holidays, and extra hours as needed
Preferred
One (1) year of experience in a telecommunications, clerical or office setting preferred
Experience operating a multi-line switchboard preferred
EPIC experience preferred
Company
University of Maryland Medical System
The University of Maryland Medical System (UMMS) was created in 1984 when the state-owned University Hospital became a private, nonprofit organization.
10001+ employees
H1B Sponsorship
University of Maryland Medical System has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (15)
2023 (18)
2022 (9)
2021 (5)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Kenneth Kozel
President and CEO
Hank Franey
Executive Vice President and CFO
Recent News
2023-06-30
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