DUAL North America · 14 hours ago
Financial Lines - Claims Intake Specialist
Houston - Texas Avenue
Full-time
Hybrid
Entry Level
$50K/yr - $60K/yr
1+ years expHowden is a global insurance group with a strong employee ownership culture. The Financial Lines Claims Intake Specialist is responsible for the timely and accurate intake and assessment of low-complexity claims, ensuring efficient processing and adherence to internal procedures.
CommercialFinancial ServicesInsurance
Responsibilities
Receive, review, and accurately enter new claim notifications into the system
Verify policy existence and apply correct claim coding
Manage low‑complexity, fast‑track claims from intake through resolution within authority limits
Maintain detailed documentation, running notes, and diary tasks for timely follow‑up
Serve as a first‑line contact for internal teams and claim adjusters on First Notice of Claim and Loss
Ensure accuracy of all claim details, including financial entries
Assist in the timely and accurate filing of key claim‑related documents and communications throughout the claim lifecycle
Adhere to internal procedures and authority guidelines
Qualification
Required
1–3 years of financial lines claims handling experience
Proficiency in Microsoft Office and ability to learn claims management systems
Strong written and verbal communication skills
High attention to detail and strong problem‑solving ability
Strong organizational skills and ability to manage competing priorities
Customer‑service oriented
Work at the office requirement – minimum 3 days per week
Benefits
Medical, dental, and vision insurance, including healthcare savings and reimbursement accounts
401(k) retirement plan
Flexible Paid Time Off and paid parental leave
Life and Disability insurance
Company
DUAL North America
DUAL North America offers commercial property, financial, and casualty services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
John Johnson
Chief Executive Officer
Recent News
2025-10-21
2025-10-20
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