Albertsons Companies · 6 hours ago
Grocery Manager- MA2 Riverside, CT
Albertsons Companies is one of the largest retail employers, providing approximately 300,000 jobs across various locations. The Grocery Department Manager is responsible for directing and controlling the operation of the Grocery Department, ensuring excellent customer service, managing personnel, and maintaining compliance with operational standards.
Food and BeverageFood DeliveryMeat and PoultryRetail
Responsibilities
Champions corporate and division customer service programs to meet or exceed division customer service goals. Instills a culture of excellent customer service in the department and throughout the store
Responsible for total store operations and directing associates throughout the store, as well as department managers, in the absence of or as needed by the Store Director (see Store Director job description)
My primary duty is management of the Grocery Department. In that regard, it plans, organizes, and directs day-to-day operations of the Grocery department, including dairy and frozen food sections. Conducts daily inspections of all Grocery sections and initiates corrective measures to ensure compliance with product quality and product rotation standards. Maintains stock conditions, and ensures compliance with code date standards; cleanliness, sanitation, and safety standards; and security requirements. Controls pricing by following established division pricing guidelines and ensuring compliance with the coupon and discount policies
Implements Company and Division operating and merchandising policies and practices. Controls merchandise shrink. Supervises and participates in store inventory counts. Establishes Grocery Department operating procedures as required for implementation of Company policies, Division directives and Store Director instructions. Implements emergency procedures in the event of equipment and computer software malfunctions or failure
Orders grocery products and maintains inventory levels according to Division directives. Supervises the processing of all reclamation. Maintains orderly and in stock conditions in back room, sales floor, and all grocery department areas
Supervises receiving, storing, stocking, pricing, and merchandising of all Grocery products. May utilize hand trucks, pallet jacks and the bailer. Proper accounts for merchandise received. Handles positive customer and vendor relations. Engages in suggestive selling and other sales techniques. Monitors daily log sheet, purchase report, actual versus projected sales and labor
Prepares and displays appropriate product signage
Under supervision of the Store Director, directs the work of all Grocery Department associates. Schedules Grocery Department associates to ensure adequate coverage and service levels. Directs, motivates, trains, and participates in the hiring of all Grocery Department personnel. Ensures that all associates are instructed in the proper performance of work duties and are knowledgeable about Company policies and procedures
Monitors associate performance and effectively recommend personnel action such as hiring, firing, layoff, promotion, demotion, and disciplinary action. Builds and maintains associate morale. Resolves associate complaints where appropriate and reports action taken to the Store Director. Immediately reports any potential serious policy violations, for matters including but not limited to working off the clock, harassment, food safety and sanitation, discrimination, etc., to the Store Director and assists in appropriate handling. Identify and train associates with high potential for advancement opportunities
Understands the store and Grocery Department Profit and Loss statement, and plans department promotions accordingly. Frequently communicates sales goals, department performance and sales opportunities to department associates to ensure positive results
Answers and responds to incoming telephone calls appropriately. Receives and appropriately resolves customer complaints and reports to the Store Director as appropriate
Maintains confidentiality concerning associates, store sales, and Company information. Maintains accurate department records
Responsible for performing all job duties with honesty and integrity and in compliance with Company policies and procedures
Attends required training and sales meetings
Provides feedback and recommendations to Store Director or District Manager and Division management teams on operational issues
Qualification
Required
Must be willing and able to work at any store within the union district per CBA
Exemplifies strong customer service in every aspect of the job
Directs and controls the operation of the Grocery Department
Supervises and trains personnel to achieve departmental and store sales and profit objectives
Provides feedback and recommendations on operational issues and personnel decisions to Store Director and Division management
Champions corporate and division customer service programs to meet or exceed division customer service goals
Instills a culture of excellent customer service in the department and throughout the store
Responsible for total store operations and directing associates throughout the store
Plans, organizes, and directs day-to-day operations of the Grocery department
Conducts daily inspections of all Grocery sections and initiates corrective measures
Maintains stock conditions, and ensures compliance with code date standards
Controls pricing by following established division pricing guidelines
Implements Company and Division operating and merchandising policies and practices
Controls merchandise shrink
Supervises and participates in store inventory counts
Orders grocery products and maintains inventory levels according to Division directives
Supervises the processing of all reclamation
Maintains orderly and in stock conditions in back room, sales floor, and all grocery department areas
Supervises receiving, storing, stocking, pricing, and merchandising of all Grocery products
Handles positive customer and vendor relations
Engages in suggestive selling and other sales techniques
Monitors daily log sheet, purchase report, actual versus projected sales and labor
Prepares and displays appropriate product signage
Under supervision of the Store Director, directs the work of all Grocery Department associates
Schedules Grocery Department associates to ensure adequate coverage and service levels
Directs, motivates, trains, and participates in the hiring of all Grocery Department personnel
Ensures that all associates are instructed in the proper performance of work duties
Monitors associate performance and effectively recommend personnel action
Builds and maintains associate morale
Resolves associate complaints where appropriate and reports action taken to the Store Director
Immediately reports any potential serious policy violations to the Store Director
Identifies and trains associates with high potential for advancement opportunities
Understands the store and Grocery Department Profit and Loss statement
Frequently communicates sales goals, department performance and sales opportunities to department associates
Answers and responds to incoming telephone calls appropriately
Receives and appropriately resolves customer complaints
Maintains confidentiality concerning associates, store sales, and Company information
Maintains accurate department records
Responsible for performing all job duties with honesty and integrity
Attends required training and sales meetings
Provides feedback and recommendations to Store Director or District Manager and Division management teams on operational issues
Benefits
Diverse & Inclusive Work Culture
Competitive Wages
Bonus Eligible, where applicable
Flexible work schedules
Associate discounts
Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
Vacation / Paid Time Off
Company
Albertsons Companies
Albertsons Companies is a food and drug retailer that helped in the areas of hunger relief, education, cancer research, and treatment.
Funding
Current Stage
Public CompanyTotal Funding
$5.35BKey Investors
Apollo
2026-01-22Post Ipo Debt· $2.1B
2025-10-21Post Ipo Debt· $1.5B
2022-10-14Acquired
Leadership Team
Recent News
2026-01-23
2026-01-22
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