Koala Health · 5 hours ago
Client Acquisition Specialist
United States
Full-time
Remote
Entry Level
$18/hr - $20/hr
1+ years expKoala Health is focused on simplifying pet health management through innovative services. As a Client Acquisition Specialist, you will engage with pet owners to introduce them to Koala's services, guide them through the onboarding process, and manage customer interactions with professionalism and empathy.
Consumer GoodsHealth CarePet
Responsibilities
Place a high volume of outbound calls to prospective customers, introducing them to Koala Health’s services
Clearly explain Koala’s value and guide pet owners through the steps of becoming customers
Overcome objections and handle questions with professionalism and expertise in Koala’s service
Address questions and concerns in a way that builds confidence and moves conversations forward
Track and manage outreach activity using internal tools to ensure timely follow-up and accurate records
Share feedback and insights with teammates to help refine outreach strategies
Represent Koala with professionalism, empathy, and enthusiasm in every interaction
Qualification
Required
High school diploma or equivalent
1+ year of experience in customer-facing roles, ideally with outbound calling, inside sales, or customer engagement responsibilities
Comfort handling a large number of phone calls each day
Excellent communication skills, spoken and written, with the ability to adapt tone and style to each conversation
Familiarity with computer and web-based tools
Comfortable working in a virtual environment with reliable internet and a quiet, distraction-free workspace
Benefits
Medical, dental, and vision insurance with partial dependent coverage
Generous PTO
401(k) plan
Company
Koala Health
Koala Health provides medications and health products for pet needs.
11-50 employees
Funding
Current Stage
Growth StageTotal Funding
$40MKey Investors
Valspring CapitalAlumni VenturesMenlo Ventures
2025-05-07Series B· $20M
2024-08-15Series A
2022-09-07Series A· $20M
Leadership Team
Gavin Cotter
Founder & CEO
Recent News
Menlo Ventures
2025-12-30
Crunchbase News
2025-12-04
Company data provided by crunchbase