Simmons Bank · 18 hours ago
Consumer Loan Specialist I
Searcy, AR
Full-time
Onsite
Entry Level
1+ years expSimmons Bank is committed to customer focus and passion in their business. The Consumer Loan Specialist I provides support to consumer loan customers, performing administrative and lending duties, while ensuring compliance and promoting an outstanding customer experience.
BankingFinanceFinancial Services
Responsibilities
Basic understanding of loan documentation, lending procedures, and banking regulation
Ability to manage low to moderate volume and/or complexity of loans in an efficient manner
Coordinate the preparation of required loan documentation, review documentation for compliance with funding requirements, coordinate the execution of loan documents, follow workflow for loan renewal, follow up with customers, insurance agents, and title companies/bankers for missing loan documentation as necessary
Responsible for servicing of consumer loan relationships within portfolio and assisting branch and call center associates with any consumer loan questions
Promote an outstanding customer experience by exemplifying prompt follow-up and proactive internal/external customer communication, proper etiquette, and all other professional customer service qualities
Effective file maintenance to resolve exceptions or other documentation deficiencies along with actively managing outstanding exception items for compliance
Responsible for monitoring loan payment activities and reports such as matured/maturing loan and ready to close loan lists to assist and proactively inform appropriate parties of potential or pending issues
Communicates and negotiates with each applicant the terms under which consumer credit underwriting has determined that credit will be extended, including costs, repayment method, and schedule and collateral requirements
Responsible for funding and title perfection of all consumer loans for the entire footprint
Adheres to loan policies and procedures with complete documented files to ensure satisfactory reviews from internal and external audits
Ability to meet individual goals and contribute in a team-oriented environment to ensure departmental and company goals are met. Sets and achieves challenging goals without direct supervision and contributes to a positive team spirit
Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training
Performs other duties and responsibilities as assigned by management
Qualification
Required
Ability to read, write, analyze, and comprehend simple instructions, routine business correspondence, and memorandums
Ability to read and interpret documents such as procedure manuals, general business correspondence and/or journals or government regulations
Ability to manage problematic situations in a diplomatic manner
High school diploma or its equivalent is required
1-3 years of financial institution, banking operations, or loan servicing environment experience required
MS Office programs
Basic understanding of the bank's operating systems or relative prior experience with similar operating systems
Self-starter, ability to work independently
Demonstrate the ability to be proactive in judgement, multitask, and timely in performing tasks
Must possess excellent telephone and customer service skills
Must have good oral and written communication skills
Must maintain punctual and regular attendance
Must present a friendly, professional image and conduct
Preferred
Prior loan experience is preferred
Company
Simmons Bank
Simmons Bank serves customers through its rock-solid commitment to integrity, excellence, collaboration, and growth.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$625.09MKey Investors
Eosera
2025-09-09Post Ipo Debt· $325M
2025-07-22Post Ipo Equity· $300.07M
2024-10-15Grant· $0.01M
Leadership Team
Daniel Hobbs
Chief Financial Officer
Chris Van Steenberg
Executive Vice President, Chief Operating Officer
Recent News
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