Holland America Line · 11 hours ago
Manager, Music Programs
Fort Lauderdale, FL
Full-time
Hybrid
Mid, Senior Level
$83K/yr - $112K/yr
3+ years expHolland America Line is a leading cruise line and tour company, and they are seeking an experienced Manager, Music Programs to develop and deliver compelling music programs for their guests. This role involves managing the music direction team, overseeing recruitment, ensuring compliance with music licensing, and enhancing the overall entertainment experience on board their vessels.
ShippingTourismTravel
Responsibilities
Manage the development and implementation of all areas of music program and operations
Oversee the development and implementation of new and ongoing music programming with a focus on important new/developing trades, and supporting new marketing strategies
Manage and oversee staff rank and complement planning with appropriate Compensation, Planning, and Fleet Resource teams
Oversee for staff recruitment and planning for the music operational teams on all PCL vessels, to include determination of seasonal staff placement and cost efficiencies, and regular communication to the fleet on staffing operations, using the ROSE ATS and Talent Management (TMS) platforms
Develop and communicate detailed operational guidelines for new programs and activities with shipboard management monthly; communicates with shoreside departments ongoing/as needed
Manage the development and implementation of Princess vendor talent partnerships program; negotiates fees and terms with vendor partners; execute new vendor service agreements for key partnerships
Communicate and clarify existing policies and guidelines, and develop new policy standards in support of delivering the best possible guest experience
Assess and communicate risk management in accordance with music content usage licensing, safety of performances, and legal considerations in accordance with onboard music operations
Manage and approve shipboard expenditures; monitors monthly expenditures; conduct departmental purchases in compliance with budget and departmental purchasing practices
This role may typically be challenged with direct communication to senior or executive level shipboard or shoreside individuals or officers on product or operational decisions due to current rank/title
Manage shipboard-oriented music functions, including complement staff/rank planning, rotations and performance issues of shipboard staff within areas of responsibility, and work with Sr Director to develop and implement innovative and unique onboard musical entertainment products and ship/venue-specific programs
Monitor product delivery (via reports, Cruise Director evaluations, Music Manager reports, anecdotal feedback, OBE ratings and in-person inspections) to ensure all musical performers meet Princess standards
Manage and oversee the recruitment and development and management of all onboard based on itinerary and passenger demographics for each cruise
Manage and oversee implementation of new-build (Sphere Class), and PCL Crowd DJ (Nightlife/CAVS/BGM) projects, including capital expenditures, vendor/system designs, and technical infrastructure/LES/networking integrations; develop music programming, working with vendor partners to create and communicate support materials; responsible for staff training
Oversee the selection and delivery of onboard recorded music content based on ship destinations, itinerary length, and plan, and assist in managing manage shoreside and shipboard music content usage to ensure compliance with relevant licensing laws and regulations, inclusive of production shows
Manage and foster Princess brand partnerships/relationships with vendor/media partners, including Nightlife Music Int’l, CAVS USA, Audio-By-The-Bay, Sony ATV, and others, to provide the highest level of satisfaction to guests and crew. Seek additional third party alliances and co-branding opportunities to enhance brand appeal and brand differentiation for our onboard music programs, and conduct regular competitive benchmarking in support of strategy development and market condition analysis
Support and collaborate with Cruise Director, onboard Music Managers, and others on a daily basis (as needed) to provide direction and resolve onboard issues, and to ensure par stock levels of required equipment are maintained onboard each vessel
Regularly review financial performance for Music Programs and justifies variances to budget/forecast, and reforecast budgets based on actual expenditures and develops course-correction strategies in areas where unforeseen overages occur
Develop culturally-targeted music and programs (ukulele classes, steel drum, ethnic drum circles, etc.) to reflect Princess itineraries, and which guide development of music performances to leverage evolving trends and tastes of passengers
Manage all background music fleetwide in terms of thematic appropriateness for each venue in which it is played, including daily scheduling of appropriate playlists, as well as manage the license and reporting compliance with P.R.S. that allows Princess Cruises to play the music it does throughout the fleet
Qualification
Required
Bachelor's degree/Graduate level music degree preferred
Extensive experience in music artistry and/or recruiting including 3 years in a leadership role
Must possess detailed knowledge of the music industry and how it relates to the cruise industry
Exceptional organizational and verbal and written communication skills
Highly proficient in all Microsoft Office applications, such as Word, Excel, PowerPoint and other web-based applications
Benefits
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Company
Holland America Line
Originally founded over 140 years ago, Holland America is a long estanblished name in the cruise industry.
10001+ employees
H1B Sponsorship
Holland America Line has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (9)
2023 (8)
2022 (4)
2021 (3)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
$70M2025-01-07Undisclosed· $70M
Leadership Team
Beth Bodensteiner
President
Recent News
2026-01-16
2026-01-09
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