347 Group, Inc. · 7 hours ago
Senior Information Technology Engineer
Los Angeles County, CA
Contract
Hybrid
Senior Level
$54/hr - $64/hr
7+ years exp347 Group, Inc. is seeking a Senior IT Engineer to lead the design, delivery, and operation of technology for end users. The role involves integrating endpoint management platforms and ensuring the reliability and security of EUC platforms while driving continuous improvement in service quality and performance.
Staffing & Recruiting
Hiring Manager
April Montbleau-Pieper
Responsibilities
Responsible for integrating closely with endpoint management platforms Intune for Windows, JAMF for MacOS/iOS) and core identity and security tools (Entra ID, Defender for Endpoint, Conditional Access, and Microsoft Purview)
Responsible for ensuring EUC platforms are reliable, observable, secure, intuitive, and aligned to enterprise architecture standards
Will be responsible for end-to-end service quality and performance by embedding monitoring, telemetry, automation, Digital Experience (DEX) analytics into design, operation, and continuous improvement cycles
Ability to identify systems and service issues, analyzes experience and performance trends and initiate corrective actions to reduce defects, enhance usability, and elevate customer satisfaction
Qualification
Required
Bachelor's Degree in Computer Science, Software Engineering, or Computer Engineering with a combination of seven plus years or equivalent combination of education, training and experience
Experience working in IT Operations within a manage service environment
Oversight of vendor delivery, service quality and operations performance
Strong understanding of engineering disciplines and practices
Ability to present complex technical material to both technical and non-technical audiences, including senior leadership and business partners
A clear and deep understanding of end-user computing technology including Windows, macOS, iSO/iPadOS, Microsoft 365 (Outlook, TEAMS, SharePoint, OneDrive), endpoint management platforms such as Intune and JAMF, and endpoint security tools such as Defender of Endpoint along with deployment of Cyber tools to end user computing devices and ensure seamless operations
Experience with Agile methodologies, DevOps practices, CI/CD pipelines, and modern software delivery approaches
Proficiency analyzing effect trends, incident reports, and engineering quality metrics to drive improvements in application stability, reliability and user experience
Strong knowledge with identity, access, and security controls including Entra ID, Conditional Access, data loss prevention, and compliance standards
Experience applying ITIL, Agile, or DevOps principles to improve engineering quality, operation reliability, and support processes
Experience with digital analytics, telemetry, and observability platforms to improve performance and user satisfaction
Experience leading vendor teams or MSP partners to improve platform health, reduce incident patterns, and enhance customer outcomes
Previous experience supporting large enterprise environments integrating identity, security, cloud, and collaboration platforms
Experience designing or validating device health metrics, DEX instrumentation, and monitoring frameworks
Must have hands on familiarity with endpoint analytics, networking fundamentals, and integration patterns between EUC platforms and cloud environments
Company
347 Group, Inc.
347 Group is a full service staffing and recruiting company that can fill all contract, temporary and permanent staffing needs from administrative to professional personnel.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase