Kforce Inc · 16 hours ago
Technical Service Analyst - Salesforce / nCino
United States
Contract
Remote
Mid, Senior Level
$37/hr - $43/hr
3+ years expKforce Inc is seeking a Technical Service Analyst to support and optimize Salesforce and nCino solutions within a commercial lending environment. This role focuses on requirements gathering, troubleshooting, solution design support, testing, and demonstrations as the organization transitions from legacy systems to nCino.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Partner with business stakeholders, product owners, and technology teams to gather and document functional and technical requirements
Lead discovery sessions, write user stories, define acceptance criteria, and support QA/BA collaboration
Support Salesforce and nCino solution design using platform best practices; configure components when appropriate
Troubleshoot system issues and provide hands-on technical analysis and support
Participate in unit testing, UAT support, defect tracking, and validation
Assist with system demonstrations, walkthroughs, and stakeholder presentations
Collaborate with Salesforce administrators, developers, and nCino teams to deliver enhancements and new functionality
Support integrations, reporting needs, and data quality initiatives as needed
Qualification
Required
3-7+ years of business analysis experience, with a strong technical orientation
Salesforce experience is required (Sales, Service, or Financial Services Cloud)
Experience gathering requirements, writing user stories, and working directly with stakeholders
Strong troubleshooting and problem-solving skills
Experience with Agile/Scrum methodologies
Ability to work independently, take ownership of tasks, and drive work forward as a self-starter
Preferred
Salesforce and/or nCino certifications
Hands-on nCino experience (commercial lending modules strongly preferred)
Commercial lending or banking domain experience
Experience performing unit testing and supporting QA/UAT
Comfort presenting, leading demos, and communicating with both technical and non-technical audiences
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
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