Director of Learning and Development jobs in United States
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Matic · 20 hours ago

Director of Learning and Development

Matic is a market leader in embedded insurance, redefining the insurance landscape since 2014. They are seeking a strategic and hands-on Director of Learning & Development to lead educational initiatives, oversee a team of facilitators, and design impactful training programs that enhance team performance and compliance.

FinanceFinancial ServicesInsuranceInsurTechProperty Insurance
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Responsibilities

Strategic Leadership: Serve as the organization-wide expert and advocate for all training, development, and learning initiatives
Cross-Functional Collaboration: Partner closely with Product, Operations, Marketing, and Legal/Compliance departments to translate business goals and regulatory changes into actionable training for our Sales and Service agents
Team Management: Lead, mentor, and develop a team of training facilitators to ensure high-quality, engaging delivery across all departments
Curriculum Development (Individual Contributor): Design and build comprehensive onboarding programs for new hires to ensure a "best-in-class" entry into the company
Technical & Product Training: Create clear communications and training modules for new technology rollouts, software enhancements, and carrier-specific updates
Compliance & Regulation: Partner with leadership to ensure all agents remain compliant with state licenses and P&C regulations, minimizing organizational risk
Needs Analysis: Work with Front-Line Leadership to identify skill gaps and implement learning
AI & Technology Integration: Research, pilot, and implement emerging AI tools and L&D platforms (such as AI-driven video generation, automated role-play simulations, and LLMs for content drafting) to accelerate the production of training materials and create personalized, scalable learning paths for agents

Qualification

Learning & DevelopmentInstructional DesignStakeholder ManagementInsurance Industry KnowledgeTechnical TrainingAI IntegrationTeam ManagementPublic SpeakingCommunication Skills

Required

7+ years in L&D or Corporate Training, with at least 3 years in a leadership/management capacity
Onsite Leadership: with the majority of our facilitation and front line team in our Columbus office, this role is required to be in-person out of our Columbus, Ohio office 75% of the time
Proven ability to build training materials from scratch (e-learning, workshops, and manuals)
Demonstrated ability to influence and collaborate with diverse departments (from Legal to Sales) to achieve a unified training goal
Exceptional public speaking and writing skills; ability to translate complex insurance jargon into digestible learning points

Preferred

Previous experience in the Insurance Industry (P&C) is strongly preferred
Familiarity with carrier relations and brokerage workflows is a significant advantage

Benefits

You have an ownership stake - all Maticians receive Matic stock options.
Unlimited Paid Time Off.
Company covered Health, Dental & Vision insurance for each Matician ($0 out of your paycheck for benefits), plus HSA with employer contribution.
401(k) Retirement Plan.
Career advancement - we have a culture that focuses on internal promotion and career growth.
Continuing education, licensing and professional development paid for by Matic.
A TRUE team culture - One team, one dream is our company motto and while we are working hard to simplify the world of insurance, we never forget to play hard as well - we pride ourselves on frequent team events like happy hours, game nights, volleyball/kickball teams, etc!
Modern office environment (that's CDC compliant!) - we have a trendy HQ in the heart of German Village in downtown Columbus with awesome amenities including ping pong tables, coffee/espresso bar, flavored water bar (sparkling or still, your choice!).

Company

Matic

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Since 2014, Matic has changed the landscape of the insurtech industry by integrating insurance within the home and auto ownership experience.

Funding

Current Stage
Growth Stage
Total Funding
$84M
Key Investors
Vistara GrowthIA Capital GroupMr. Cooper Group
2025-01-07Series Unknown· $30M
2023-10-11Series B· $20M
2023-10-11Debt Financing· $3M

Leadership Team

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Benjamin Madick
Co-Founder & CEO
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Marci Kaufman
Senior Principal
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Company data provided by crunchbase