CyOpsPath JOBS · 12 hours ago
Call Center Representative- Tax Support- with Full training - Remote
United States
Contract
Remote
New Grad, Entry LevelCyOpsPath is seeking Independent Contractors for their Tax Software Support team during peak tax season. The role involves providing remote support to customers, managing calls, and solving problems while working independently.
Human Resources
Responsibilities
Handle customer calls, assess needs, and solve problems
Qualification
Required
Experience taking inbound and outbound calls
Computer skills, including navigating multiple systems and documenting call notes
Strong communication skills and the ability to connect with diverse individuals
Ability to sit for long periods
Patience and empathy
Ability to provide services pursuant to your contract independently
Preferred
Available to provide services on April 14 and 15
Comfortable using video chat and screen-sharing tools
Adaptable to changing procedures and tech challenges
Experience with inbound/outbound customer support; call center experience is a plus
Benefits
$200 incentive for meeting client metrics through Tax Day.
Additional performance-based pay may be announced during the season.
Company
CyOpsPath JOBS
At CyOpsPath, we’re transforming the way job seekers discover and apply to opportunities — by removing the search and keeping the focus where it belongs: on your career.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase