Collabera · 5 hours ago
Banking Customer Support Specialist
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$29/hr - $30/hrCollabera is seeking a Banking Customer Support Specialist to serve as the first point of contact for high revenue clients. The role involves handling inquiries via phone, chat, and email, and providing resolutions for requests related to treasury, cash management, and depository products.
ConsultingInformation ServicesInformation Technology
Hiring Manager
Vinay Chaudhari
Responsibilities
First point of contact for inquiries received from high revenue clients via phone/chat/email channel. Responsible for reading, analyzing and/or determining appropriate handling and resolution of requests
Requests consist of treasury, cash management, card and/or depository products. May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support
Qualification
Required
First point of contact for inquiries received from high revenue clients via phone/chat/email channel
Responsible for reading, analyzing and/or determining appropriate handling and resolution of requests
Requests consist of treasury, cash management, card and/or depository products
May work with internal business partners to provide resolution to client inquiries, issues, and/or technical support
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid parking/public transportation
Paid time
Paid sick and safe time
Hours of paid vacation time
Weeks of paid parental leave
Paid holidays annually - AS Applicable
Company
Collabera
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.
Founded in 1991
10001+ employees
H1B Sponsorship
Collabera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (93)
2023 (120)
2022 (186)
2021 (180)
2020 (146)
Funding
Current Stage
Late StageTotal Funding
$30M2006-05-04Series Unknown· $30M
Leadership Team
Lalit Sharma
CFO
Michael H. Abraham
Chief Financial Officer
Recent News
2024-04-09
2023-01-20
2022-04-19
Company data provided by crunchbase