Live! Casino & Hotel Maryland · 5 hours ago
Bilingual Asian Marketing Representative - Special Events - Part-Time - Maryland
Hanover, MD
Part-time
Onsite
Entry Level
5+ years expLive! Casino & Hotel Maryland is seeking Bilingual Asian Special Event Representatives to attend events and promote their products and services. The role requires excellent communication skills and a friendly demeanor to engage with guests and ensure successful marketing programs.
CasinoGamblingHotel
Responsibilities
Complete training on all promotional systems as directed by supervisor
Oversee setup/breakdown for events & promotions
Engage with guests in a friendly and professional manner
Answer all customer inquiries
Responsible for promotional inventory day of execution
Record customer information within the program database
Ensure that all items given to guests have been properly redeemed and accounted for on their players accounts using gaming system
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
Give detailed report to supervisor on strengths and opportunities that took place during the event/promotion
Ensure all marketing programs are successful from beginning to end
Offer support and solutions to guests in accordance with the company's customer service policies
Qualification
Required
High School Diploma or five years equivalent in professional experience required
Must be bilingual in either: Chinese, Korean or Vietnamese
Excellent customer service
Strong interpersonal communication
Flexible schedule
Event Planning
VIP services
Strong organizational skills
Must be proficient in the full suite of Microsoft Office products
Upbeat & Positive Attitude
Priority staffing: must be able to work three shifts a week (Friday/Saturday or Saturday/Sunday and one day mid-week (Monday-Thursday))
Lifting, pushing and carrying up to 20lbs
Infrequent bending/kneeling
Frequent walking, standing and sitting
Climbing steps
Travel required occasionally
Preferred
Bachelor's Degree in Marketing and/or Entertainment based field preferred
Benefits
Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
Free Basic Life Insurance
Free Short Term & Long-Term Disability
Generous retirement savings options
Paid Time Off
Tuition Reimbursement
On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
Training and pathways for career growth
Robust Rewards & Recognition Programs
Annual Merit Based Pay Increases
Discretionary Performance Bonuses
Discretionary Service Bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage, and Entertainment Discounts
Company
Live! Casino & Hotel Maryland
The five-time AAA Four Diamond rated Live! Casino & Hotel Maryland opened in 2012 and is one of the largest and most luxurious commercial casinos in the country.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
A
Adam Borden
Vice President Digital Marketing
Recent News
2024-02-19
2024-02-19
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