Penn Medicine, University of Pennsylvania Health System · 19 hours ago
AR Representative
Cherry Hill, NJ
Full-time
Onsite
Mid Level
$18.97/hr - $29.20/hr
4+ years expPenn Medicine is dedicated to providing high-quality care, conducting innovative research, and educating future leaders in medicine. The Accounts Receivable (AR) Representative is responsible for maximizing revenue by managing strategies to collect payments from third-party payers while maintaining a patient/customer focus and supporting operational targets.
BiotechnologyEducationHealth CareMedicalTraining
Responsibilities
Efficiently and effectively manages Accounts Receivable using established workqueues and process flows. Meets established productivity metrics
Proactively works with co-workers to collect on monies due as part of patient responsibility. As needed, works with patients to develop payment plans
Identifies and tracks third party rejection types to determine rejection patterns. Responsible for facilitating maximized revenue for the practice by managing strategies to collect monies from third party payers
Monitors changes to third party reimbursement policies and billing procedures. Informs and/or recommends changes to billing policies
Reviews, processes and challenges all rejections and denials escalating notable trends to the Practice Manager
Identifies issues related to timely filing and communicates appropriately
Process charge files and appends necessary data. May also complete charge entry responsibilities
Effectively manages and resolves charge review, claim edit and credit workqueues within the designated benchmark
Meets regularly with Manager to review status of A/R, special projects, and problematic or unusual accounts. Reviews Indicator and Productivity Reports with manager and identifies areas for improvement. Manages special projects related to AR as assigned
Attends all required training sessions, maintains knowledge of systems, internally and externally required of position
Responds to questions, requests, and support calls, efficiently and professionally, within established timeframes
Works effectively to meet project and assignment deadlines
Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
Other duties as assigned to support the unit, department, entity, and health system organization
Qualification
Required
HS Diploma/GED And 4+ years experience working in a medical office environment required
Preferred
1+ years experience in physician billing responsibilities or accounts receivable management strongly preferred
Bachelors Degree in business, accounting, or healthcare administration and coursework in medical terminology preferred
Experience in the insurance/HMO industry or academic medical center strongly preferred
Benefits
Comprehensive compensation and benefits program
Prepaid tuition assistance programs
Company
Penn Medicine, University of Pennsylvania Health System
Penn Medicine is a world leader in academic medicine, setting the standard for cutting-edge research, compassionate patient care, and the education of future health care professionals.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$70.9MKey Investors
BIRD FoundationWarren Alpert FoundationNational Cancer Institute
2025-01-22Grant
2023-01-03Grant· $9.7M
2022-08-18Grant· $5.7M
Leadership Team
Kevin Mahoney
Chief Executive Officer of University of Pennsylvania Health System
John Donohue
Vice President, Enterprise Services
Recent News
The Philadelphia Inquirer
2026-01-03
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